This job announcement is a courtesy job post for the Chesapeake County local Social Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s).https://jobs.cityofchesapeake.net/postings/17391
In This Role, You Will:
Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs
Navigate complex benefit program policies with confidence and accuracy
Use VaCMS and other systems to process applications, track cases, and document outcomes
Make timely, sound decisions and ensure all required documentation is accurate and up to date
Refer clients to public and private resources that support their overall well-being
Maintain a strong focus on service delivery and continuous quality improvement
What We’re Looking For:
Prior experience determining eligibility for TANF, SNAP, and Medicaid
Proficiency in Virginia Case Management System (VaCMS)
Strong policy comprehension, communication, and decision-making skills
A commitment to public service and a passion for helping others
Why Join Us?
Be a vital part of a team that supports the health and stability of our community
Work in a supportive, fast-paced environment where no two days are alike
Opportunities for professional development and career growth
Competitive pay and great benefits in a mission-driven workplace
If you’re ready to bring your experience, expertise, and empathy to a team that values your contributions—apply today and be part of something that truly matters.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires a high school diploma or GED/HSE and completion of government assistance programs.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of relevant experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. Must have completed state required SNAP and Medicaid program training.
SPECIAL REQUIREMENT: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Preferred certification in Phase I & II Policy Training for TANF, Medicaid, and Food Stamps
Preferred 3 years’ experience in eligibility determination for government assistance programs administered by the Virginia Department of Social Services or DSS
One of SPIDeR, VaCMS, DMIS, and MMIS experience in determining Eligibility in the Intake/On-going unit
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
