Commonwealth of Virginia

Benefit Programs Specialist II

Commonwealth of Virginia  •  Verona, NJ (Onsite)  •  2 months ago
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Job Description

Title Description:General Description and Conditions of Work: This is a technical position. The incumbent’s responsibilities are related to the determination and re-determination of eligibility of individuals and families for food, financial assistance, medical assistance, and for other social services’ benefits programs. The work is performed within established policies, procedures, and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to the evaluation of social factors influencing eligibility. General work tasks include but not limited to:• Interviews persons for assistance, obtains necessary information, re-determines their continued eligibility.  
• Explains benefit programs and determines reasons and need for assistance.  
• Completes other duties as assigned.  
• Assists in providing emergency shelter as mandated and required.The Benefit Programs Specialist II reports directly to the Benefit Programs Supervisor.
Considerable knowledge of: working knowledge of practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations, and policies; mathematics to calculate percentages, formulas, and averages to solve mathematical problems.
Skills in: operating a personal computer and the associated office and agency software.  Demonstrated ability to: communicate effectively both orally and in writing with broad-spectrum of individuals to include, but not limited to: customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client’s situation, and make referrals; determine a client’s ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations.  Minimum Qualifications (Education, Experience, Licensure, Certification):
Minimum of a high school diploma supplemented with additional education and related work experience OR combination of training and experience which provides the required knowledge, skills, and abilities.  Preferred qualifications:
  • Prior work experience in financial assistance programs sufficient to determine/redetermine eligibility for benefits. 
  • Prior work experience in benefit programs, use of computer software and hardware, and the completion of required Benefit Programs training.
  • Spanish, bi-lingual, skills with a competency to translate benefit program details.

Applicants may be subject to a Criminal History Background search, Central Registry search,  
DMV/driving record check.  This investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers are contingent upon satisfactory results of the required checks and screening.  
All employees must have a valid driver’s license to operate a motor vehicle in the Commonwealth of Virginia. Driving record must meet agency requirements.  
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. APPLICATIONS, RESUMES, AND REFERENCES FOR THIS POSITION MUST BE SUBMITTED ELECTRONICALLY THROUGH THIS WEBSITE. A RESUME MUST BE PROVIDED WITH THE APPLICATION. MAILED, EMAILED, FAXED, OR HAND DELIVERED APPLICATIONS AND RESUMES WILL NOT BE ACCEPTED.THIS WEBSITE WILL PROVIDE A CONFIRMATION RECEIPT WHEN THE APPLICATION IS SUBMITTED FOR CONSIDERATION. Consideration for an interview is based solely on the information provided. Applications/Resumes must include complete work history.
Commonwealth of Virginia

About Commonwealth of Virginia

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.

The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.

The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Richmond, VA
Year Founded
1776
Website
virginia.gov
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