Commonwealth of Virginia

Benefit Programs Manager

Commonwealth of Virginia  •  Hopewell, VA (Onsite)  •  7 days ago
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Job Description

Title Description- This is the management level of the occupational group for Benefit Program Specialist. Employees plan, organize and manage the work of all eligibility programs and supervise Benefit Program Supervisors.
  General Work Tasks (Illustrative Only) – 
  • Plans, organizes and manages the work of all eligibility programs; supervises all staff to include Supervisors; 
  • Reviews and evaluates public assistance program policy and the effects of new programs/revisions on the agency, its staff and resources; 
  • Determines staffing needs and makes recommendations to the agency director; 
  • Establishes program goals and objectives; 
  • Recommends hiring, transfer, promotion, and termination of personnel within the limits of appropriate statutes, rules and regulations and policies, developing performance standards and preparing corrective action plans; 
  • Prepares and implements internal operating policies and procedures; 
  • Consults with Supervisors on case problems not resolved; 
  • Coordinates various program goals and efforts with those of other agency units; 
  • Arranges for and/or ensures proper and mandated training for all staff; 
  • Serves as departmental liaison to citizen groups, professional groups and collateral staff in other agencies in the interpretation of eligibility programs; 
  • Plans and makes presentations and speeches to community, citizen and professional groups; 
  • Prepares or approves correspondence and oversees recordkeeping system; 
  • Assists in planning community resources; 
  • Leads special projects; 
  • Assists in budget preparation and monitors expenditures; 
  • Reviews and revises programs to meet public assistance trends; 
  • Collects and compiles data for long-range planning; 
  • Prepares ad hoc and regular reports for agency Director; 
  • Prepares Benefit Programs agenda items and materials for the Local Social Services Board; 
  • Ensures training and development of staff; and 
  • May act for the Director of Social Services as designated.

  Knowledge, Skills, and Abilities: Knowledge- Comprehensive knowledge of: current social, economic, health and governmental conditions and problems; human behavior and the ability to work effectively with individuals and groups; management principles and methods of administration, including planning, organizing, leading and personnel and fiscal management; public assistance programs, policies and regulations; and the literature in the field of public assistance. Considerable knowledge of automated systems and standard office software to include the state Department of Social Services human services systems.
  Skills- Skill in operating a personal computer and the associated office and agency software.
  Abilities- Demonstrated ability to: plan, organize and direct the work of others; establish effective working relationships with staff, other agencies and the community; collect and analyze data and use it in short-and long-range planning; coordinate and deploy people, programs and resources; conduct workshops and make public presentations; and communicate effectively both orally and in writing.
  Education and Experience- Bachelor’s degree in the human services, management or related field and experience in eligibility work, including in a supervisory/managerial capacity OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
  
 
 



Commonwealth of Virginia

About Commonwealth of Virginia

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.

The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.

The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Richmond, VA
Year Founded
1776
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