Drive hotel van or designated vehicles to and from guest destinations and transport luggage to and from
guest rooms in a prompt and safe manner.
DUTIES AND RESPONSIBILITIES:
• Respond to all guest requests for shuttle service in a prompt and courteous manner; assist
guests with luggage while boarding and off loading the vehicle.
• Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle
vehicles.
• Assist incoming and outgoing guests with transporting luggage to and from guest rooms.
May secure, tag, and store luggage at guest’s request.
• Explain and promote hotel facilities, outlets, and services to guest, and provide information
to guests regarding local attractions and activities.
• Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe
conditions; keep vehicle clean and neat at all times.
• Respond appropriately to guest complaints. Inform supervisor of major problems,
complaints, disturbances or dissatisfied guests.
The hourly rate for this position is $15.
QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent, plus some guest service experience or driving experience
preferred. Must speak fluent English. Other languages preferred. Valid driver’s license required.
This job requires ability to perform the following:
• Carrying, pushing, or lifting items weighing up to 100 pounds
• Moving about the public areas
• Handling objects, products and computer equipment
• Bending, stooping, kneeling
Other:
• Communication skills are utilized a significant amount of time when interacting with clients,
guests and employees.
• Reading and writing abilities are utilized often.
• Basic math skills are used frequently.
• May be required to work nights, weekends, and/or holidays.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.
Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
