Job Description

Bellperson

Are you friendly, professional, and passionate about creating a great first impression? We are looking for a Bellperson who will be the welcoming face of the hotel, ensuring guests enjoy a smooth, comfortable, and memorable arrival and departure experience.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Greeting guests warmly upon arrival and assisting with luggage handling.
• Escorting guests to their rooms and explaining room features and hotel facilities.
• Assisting guests during check-in and check-out in coordination with the Front Office team.
• Handling guest requests such as transportation arrangements, directions, and general inquiries.
• Managing luggage storage and ensuring proper tagging and security.
• Assisting with guest deliveries, messages, and special requests promptly.
• Maintaining cleanliness and orderliness of the lobby, entrance, and porte-cochère areas.
• Supporting the concierge and front office teams to deliver seamless guest service.
• Representing the hotel brand professionally at all times.

What we need from you:

• Previous experience as a Bellperson / Bell Attendant, preferably in a hotel environment.
• Friendly, courteous, and service-oriented personality.
• Physically fit and able to lift and carry luggage.
• Good communication skills in English; Arabic language will be an advantage
• Well-groomed appearance with a professional attitude.
• Ability to work flexible shifts, including nights, weekends, and public holidays.

At IHG®, we believe first impressions matter. Join our Front Office team and be part of a culture where True Hospitality starts the moment our guests arrive.