Job Description

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across 270 cities in 45 countries.

• Warmly welcome guests and provide a friendly first impression.
• Assist with luggage during check-in and check-out, ensuring safe transport and storage.
• Offer information and recommendations about hotel facilities and local attractions.
• Address guest inquiries and arrange transportation and reservations.
• Coordinate special requests and maintain luggage storage organization.
• Ensure the lobby is clean and well-maintained, restocking supplies as needed.
• Accompany guests to rooms, demonstrating amenities and emergency procedures.
• Collaborate with hotel departments to ensure seamless guest experiences.
• Communicate guest requests to relevant staff and monitor security.
• Be physically fit to lift heavy items and work in various weather conditions.
• Display excellent customer service, anticipate guest needs, and maintain a professional appearance.
• Assist with package delivery and perform additional duties as assigned.

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.