Carter Creek Winery Resort & Spa

Bell Person South Coast Winery Resort & Spa

Carter Creek Winery Resort & Spa  •  $17/hr  •  Temecula, CA (Onsite)  •  21 days ago
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Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources


Join our team at South Coast Winery Resort & Spa, where exceptional hospitality and memorable guest experiences are at the heart of everything we do. We are seeking a friendly, energetic, and service-focused Bell Person to welcome guests and provide outstanding support throughout their stay.

The Bell Person is responsible for creating a positive first and last impression for resort guests by providing luggage assistance, escorting guests to their rooms, sharing resort information, and delivering exceptional customer service. This role plays an important part in ensuring every guest experiences warm hospitality and personalized attention.

Essential Duties & Responsibilities

  • Greet and welcome guests in a courteous and professional manner
  • Assist guests with luggage during arrival and departure
  • Escort guests to guest rooms and explain resort amenities and services
  • Provide information regarding local attractions, dining, and entertainment
  • Deliver messages, packages, and guest requests promptly
  • Maintain cleanliness and appearance of the lobby, entrance areas, golf carts, and courtesy van
  • Support Front Office operations and participate in team meetings
  • Respond promptly to guest needs and requests to ensure an exceptional experience
  • Follow resort service standards and safety procedures
  • Perform additional duties as assigned

Qualifications

  • Previous hotel or hospitality experience preferred
  • Excellent customer service and communication skills
  • Friendly, professional, and team-oriented attitude
  • Ability to work independently and efficiently
  • Strong attention to detail and organizational skills
  • Reliable and dependable with a positive work ethic
  • Valid driver’s license preferred

Physical Requirements

  • Ability to stand and walk for extended periods
  • Ability to bend, stoop, lift, and carry luggage and guest items
  • Ability to work indoors and outdoors in varying weather conditions

Our Core Values

  • Integrity
  • Customer Focus
  • Relationship Building
  • Teamwork
  • Passion
  • Self-Motivation

Why Join Us?

  • Beautiful resort and winery environment
  • Supportive and collaborative team culture
  • Opportunities for growth and advancement
  • Employee discounts and benefits eligibility
  • Opportunity to create memorable guest experiences every day


Compensation: $17.00 per hour

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.

Carter Creek Winery Resort & Spa

About Carter Creek Winery Resort & Spa

Carter Creek Winery Resort & Spa is a scenic resort in the heart of Texas Hill Country between Johnson City and Fredericksburg, Texas. Set amidst rolling hills and vineyards, it features 78 residential-style villas located steps from the vineyards, two tasting rooms serving award-winning wines, an outdoor pavilion hosting live music, a 24-hour fitness center, a spa and a heated seasonal outdoor pool. Carter Creek’s winery offers some of the region’s top varietals, and it’s the only winery in the region with an onsite microbrewery serving craft beer.

Its 16,000 square feet of flexible event space is ideal for the most essential business meetings for groups of 10 to 200. The property features state-of-the-art event technology and planning services – making it the ideal backdrop for conferences, business meetings, corporate retreats and more.

The stunning natural beauty of Carter Creek Winery Resort & Spa’s lush, manicured landscapes and acres of rolling vineyards is a magical location for indoor or outdoor weddings and lavish events. Accommodating everything from a small rehearsal dinner to an extravagant wedding reception, guests can indulge in vineyard vistas while celebrating in a relaxing, picturesque atmosphere complemented by famous Texas-friendly service.

For dining, Old 290 Brewery & Restaurant creates and serves tasty small-batch light ales such as pilsners and blondes, medium-bodied pale ales, brown ales and porters and stouts featuring local fruits that pair with hearty and bold Texas-style cuisine, emphasizing locally sourced ingredients.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Johnson City, Texas
Year Founded
2019
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