Job Description

Hourly Rate: $31.85

May be required to do any or all of the following:

• Manages all resort lost & found processes including logging, tracking, coordinating, shipping, & returning items, managing inventory,
  purging/ donating unclaimed items and generating necessary reports.
• Maintaining inventory and conducting regular audits of high valued items and safe stored items. Manages luggage storage for guest and keeps and records/ inventory of guest belongs.
• Maintains organization of luggage storage spaces.
• Receiving and returning of guest luggage and belongings.
• Manages property safe deposit boxes and assist guest in their utilization and assignment.
• Utilization of refrigeration units to manage & store guest perishables.
• Provide administrative assistance to department leadership including but not limited to training associates on the duties listed in this description.
• Receive, sort, and deliver internal and/or external mail to departments or guests

Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Transmit information or documents using a computer, mail, or facsimile machine. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Stand, sit, or walk for an extended period of time or for an entire work shift.

CORE WORK ACTIVITIES

• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

• Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

• Attention to customer service with a professional and pleasant personality.

• Available to work a flexible schedule including evenings, weekends, and holidays.

• Perform other reasonable job duties as requested by Supervisors.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.