Job Description

Omni PGA Frisco Resort & Spa

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

This team member will provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

Responsibilities:
• To assist in the transport and storage of guest luggage.
• To assist with guest packages.
◦ transport to guest room.
◦ transport to guest meeting area; Omni meeting rooms.
• To properly log all trips originating from the Bell Stand.
• Responsible for a clean and profession appearance of uniform.
• Knowledgeable about all resort amenities and surrounding area.
• To be conversant with all resort promotional programs (guest related).
Qualifications:
• Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests.
• Excellent grooming and body language to represent the brand.
• Ability to multi-task.
• Ability to work outdoors in all weather conditions.
• Ability to lift 50 lbs frequently and work on feet entire shift.
• Must be able to drive manual and automatic transmission.
• Must have a valid driver’s license.
• Must have an excellent driving record (less than 2 moving violations in the last two years).
• Must be flexible to work all shifts including on holidays and weekends.
• Must be able to stand/walk for duration of shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.