Job Description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Bell Attendant

Salary/Shift: $16/hour + tips

Status: Full Time

• As a Bell attendant you are retrieving guest items from: cars, busses, vans and carts to and from Hotel rooms, conduct limousine runs to and from the airport as necessary.
• Ability to anticipate guests' needs, respond promptly and acknowledge all guests. Ideal candidates will be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Lift and move luggage into and from vehicle to carts.
• Must be able to be on feet for hours at a time.
• Provide Four Diamond guest service in a professional demeanor and appearance.

Responsibilites:

• As a Bell attendant you are retrieving guest items from: cars, busses, vans and carts to and from Hotel rooms, conduct limousine runs to and from the airport as necessary.
• Ability to anticipate guests' needs, respond promptly and acknowledge all guests. Ideal candidates will be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Lift and move luggage into and from vehicle to carts.
• Must be able to be on feet for hours at a time.
• Provide Four Diamond guest service in a professional demeanor and appearance.

Qualifications

• High School Diploma preferred.
• Must be friendly, approachable and team oriented.
• Must have good communication skills.
• Ability to work well with others and alone.
• Must be able to stand and walk for extended periods of time.
• Must be able to lift heavy items.
• Must be able to work all shifts, weekends and holidays.

CERTIFICATES AND LICENSES:

• Valid Colorado Driver’s License – must have a clean driving record for at least three years.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be:

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.