Job Description

STET – Sociedade Técnica de Equipamentos e Tractores, SA has been the official and exclusive representative of Caterpillar in Portugal and Cape Verde since 1961, playing a prominent role in providing equipment and service solutions for various industrial sectors. In addition to Caterpillar, STET also represents other leading brands in the market, such as Sandvik, Pronar, Konrad, MaK, 2G, Noe, and Magni, offering our customers a wide range of options to meet their specific needs.

As part of the TESYA Group, we are committed to the growth of our employees, investing in training and creating an environment that encourages innovation and collaboration.

Objective: To manage and coordinate the branch’s Sales and After-Sales Service functions, ensuring that commercial and operational targets are met and that high-quality service is delivered to customers.

Main Responsibilities:

• Coordinate the branch’s Sales and After-Sales Service teams, promoting collaboration and ensuring that established objectives are achieved.
• Plan, implement and monitor the After-Sales commercial strategy, focusing on revenue, profitability, market share and commercial performance.
• Manage and monitor business performance, ensuring cost control and the achievement of established targets.
• Plan and implement service methodologies, including activity planning, technician segmentation and the development of career progression proposals.

Requirements

• University degree in Mechanical Engineering, Electrical Engineering, Industrial Management or a related field (mandatory);
• Minimum of 3 years’ experience in leadership, team coordination or management roles (mandatory);
• Technical knowledge of mechanics, electrical systems and hydraulics (mandatory);
• Computer literacy and proficiency in standard office applications (mandatory);
• Fluent English and intermediate Spanish (mandatory);
• Knowledge of SAP (preferred);
• Valid Category B driving licence (mandatory).

Profile

• Ability to lead, motivate and develop teams (mandatory);
• Strong communication and negotiation skills (mandatory);
• Strong planning, organisational and human resource management skills (mandatory).

Opportunity

• The opportunity to join a well-established, dynamic and continuously growing company;
• Employment terms and salary package based on the candidate’s profile and experience;
• Specific training to support the successful performance of the role;
• Opportunities for career development and progression.