Job Description

Make a meaningful difference through behaviour support with Nurah.

Nurah, a newly established brand powered by CoAct, supports adults and young people to move forward with clarity, confidence, and thoughtful care. Through counselling, psychology, and behaviour support services, Nurah partners with NDIS participants, private clients, and referring professionals seeking a trusted, human-centred approach to wellbeing and support.

As Nurah continues to grow, we are excited to recruit a Behaviour Support Practitioner to join our growing behaviour support services. This is an opportunity for an experienced practitioner to deliver high-quality, evidence-based and person-centred behaviour support services while supporting NDIS participants, including individuals with complex needs and behaviours of concern.

You will have the opportunity to work autonomously, manage a varied caseload and collaborate with participants, families, carers, support workers and service providers to achieve meaningful outcomes.

About the Role

Reporting to our Behaviour Support – Clinical Lead, you will provide behaviour support services to NDIS participants, with a focus on improving quality of life, increasing independence and reducing restrictive practices.

You will conduct comprehensive functional behaviour assessments and develop, implement and review Positive Behaviour Support (PBS) Plans in collaboration with participants and relevant stakeholders.

The role will involve working with participants with varying levels of complexity, including complex and high-risk needs, while providing professional advice and guidance to families, carers and support teams.

You will work autonomously within your professional scope while maintaining high standards of clinical judgement, ethical practice, documentation and compliance.

Key responsibilities include:

·Deliver high-quality, evidence-based and person-centred behaviour support services to participants, including those with complex and high-risk needs.

·Conduct comprehensive functional behaviour assessments.

·Develop, implement and review individualised Positive Behaviour Support Plans in collaboration with participants and relevant stakeholders.

·Promote participant choice, control, dignity and human rights.

·Develop behaviour change strategies that are focused on participant goals and improved quality of life.

·Work to reduce and eliminate restrictive practices in line with legislation, NDIS requirements and best practice.

·Manage complex cases requiring multidisciplinary and multi-agency collaboration.

·Provide professional advice and guidance to families, carers, support workers and support teams.

·Identify risks and safeguarding issues and escalate appropriately.

·Maintain accurate, contemporaneous and compliant documentation and case notes.

·Deliver services in accordance with the NDIS Act, NDIS Practice Standards and Positive Behaviour Support requirements.

·Contribute to audit readiness, incident management, complaints and feedback processes.

·Contribute to continuous improvement and service quality initiatives.

Skills and Experience

To be successful, you’ll bring:

·Experience delivering behaviour support services within the NDIS Demonstrated experience supporting individuals with complex needs, including navigating multiple service systems.

·Experience completing functional behaviour assessments and developing Positive Behaviour Support Plans.

·Experience working with a range of stakeholders, including participants, families, carers, support workers and service providers.

·Understanding of restrictive practices, reporting requirements and safeguarding.

·Demonstrated ability to maintain accurate, timely and compliant case notes and documentation.

·Experience managing competing priorities and caseloads in a fast-paced environment.

·Understanding of the NDIS framework, Practice Standards and Quality & Safeguards requirements.

·Ability to work autonomously within professional scope and delegated authority.

·Strong communication and relationship-building skills.

·Strong problem-solving skills and initiative.

·A commitment to ethical, person-centred and strengths-based practice.

·Cultural awareness and a commitment to inclusive and culturally responsive practice.

You will also have:

·A relevant tertiary qualification, such as Psychology, Social Work, Behaviour Analysis, Allied Health, Disability or a related discipline.

·NDIS Worker Screening Clearance.

·Core or Proficent status under thew NDIS Behaviour Support Capability framework

·Experience working with complex or high-risk participants.

Why join us?

At Nurah, you’ll be part of a purpose-driven organisation creating meaningful impact in communities across Australia. As part of the CoAct network, you’ll have the opportunity to contribute to the growth of behaviour support, psychology and counselling services while working within a values-led environment committed to collaboration, innovation, integrity and person-centred care.

What’s on Offer

·Remote working arrangements.

·Opportunity to be based in Brisbane, Sydney or Melbourne

·Permanent full-time opportunity, with part-time flexibility considered.

·The opportunity to make a meaningful difference to the lives of NDIS participants.

·A varied and clinically rewarding caseload.

·Supportive and collaborative leadership and multidisciplinary teams.

·Salary packaging available up to $15,900 per annum (tax-saving benefit).

·Additional wellbeing leave (13 extra days per year).

·Home office setup allowance.

·Health and wellbeing allowance.

·Corporate health insurance discount.

We are a national not-for-profit organisation dedicated to empowering everyday Australians through employment services, community activation and innovative partnerships. CoAct is proud recipient of the Australian Business Awards – Employer of Choice (2019, 2021 and 2024) and has been recognised as an Inclusive Employer by Diversity Council Australia (2024/2025 and 2025/2026).

The CoAct Way

Everything we do is guided by The CoAct Way—our shared commitment to how we work, support one another, and deliver meaningful outcomes for the people and communities we serve.

·We are purpose-driven – We are united by a shared commitment to creating positive impact.

·We collaborate – We value teamwork and believe we achieve more when we work together.

·We think boldly – We embrace curiosity, innovation and new ways of thinking.

·We are good humans – We lead with kindness, inclusion, respect and integrity.

·We make it happen – We take ownership and deliver outcomes that matter.

These values are embedded in every aspect of our work and help create a culture where people feel connected, supported and empowered to thrive.

Ready to Apply?

Thank you for your interest in joining us!

Want to learn more about Nurah? Visit our Careers page to learn more about our team and what it’s like to work with us: https://nurah.org.au/about-us/join-our-team/

When applying, remember it’s not just about what you know, it’s about the unique experience, perspective and approach you’ll bring to our team.

To apply, please submit your resume and cover letter via the Apply Now button.

At Nurah, diversity and inclusion are at our core. We welcome applications from people of all backgrounds, including race, religion, gender identity, sexual orientation, disability and age. We’re proud to be a disability-friendly employer.

If you have any questions about the position or the recruitment process, please contact our Recruitment Specialist, Kat, at recruitment@coact.org.au.

If you require any adjustments during the recruitment process (including receiving information in an alternative format), please contact our recruitment team on 07 3044 4589. Please note that this number is for adjustment requests only. For all other enquiries, please contact us via email.

Successful applicants may be required to undergo a criminal history check, NDIS Worker Screening Clearance, Working with Children Check and other relevant pre-employment checks.