Job Description

Posting number: IJD 00212 8/26/2026

Department: Colorado Department of Human Services

Division: Office of Adult, Aging and Disability Services

Job classification: Health Professional V

Posting type: Open

Categories: Administration, Health Services, Nursing, Executive Management, Human Services, Community Development, Emergency Management, Health Care Support, Medical

Examples of duties

About the Position:
Direct, coordinate, facilitate, monitor and improve the daily operations of the multi-disciplinary behavioral team providing therapeutic care to a designated patient population.

This position is:

• Responsible for developing team procedures in accordance with overall agency policy and regulation.
• Assure implementation of procedures by team members.
• Assure that clients receive treatment in accordance with team procedures and agency policies.
• Position often works in security settings where policies and procedures must be followed to ensure the safety of themselves and others.
• Responsible for quality improvement/management and the administrative and clinical implementation of treatment programs.
• Participates in global strategic planning.
• Collaborates, negotiates, and cooperates with a multi-disciplinary team (includes social workers, recreational and physical therapists, administrative assistants and nursing) to facilitate the highest quality treatment program for patient recovery and rehabilitation.
• Functions as a steward of public health dollars to ensure expenditures in an effective and efficient manner.
• Supervisory responsibility to include documentation to support recommended corrective and disciplinary actions; signing performance plans and appraisals and resolving informal grievances. Position starts the hiring process, interviews applicants and hires, promotes or transfers. Includes accountability for, including signature authority, for actions and decisions that directly impact pay, status, and tenure of five or more full-time equivalent positions.

Primary Job Duties

Investigates Compliance of Agencies & Facilities and Provides Technical Assistance and Supervision

• Directs and governs regulatory compliance operations across the behavioral services unit to ensure absolute alignment with ICF, HCBS, and state regulatory standards.
• Leads systematic internal reviews, audits, and clinical investigations regarding behavioral service delivery, identifying organizational gaps and formulating targeted corrective action plans to protect patient safety.
• Provides high-level technical assistance, expert clinical guidance, and consultation to multi-disciplinary teams and internal departments to improve treatment program implementation and resolve systemic issues.
• Exercises full supervisory authority over four full-time equivalent (FTE) professional positions, holding direct accountability and signature authority for the end-to-end personnel lifecycle, including hiring, promotions, transfers, performance appraisals, and resolving informal grievances.
• Executes necessary performance management protocols, including generating documentation to implement corrective actions and executing disciplinary measures up to and including formal termination.
• Optimizes staff resources and monitors unit productivity through direct clinical observation, ensuring behavioral staff operate efficiently and adhere strictly to facility security protocols.
• Drives cross-functional alignment and systemic communication by co-facilitating interdepartmental and PRC leadership meetings, utilizing mediation and professional role-modeling to resolve personnel conflicts and foster a culture of continuous quality improvement.

Clinical Program Development and Management.

• Establishes, architects, and manages systemic clinical frameworks and patient-centered treatment programs, ensuring absolute alignment with ICF/ID, HCBS, CDHS, and Pueblo Regional Center standards of care.
• Holds ultimate clinical governance and decision-making authority for the multi-disciplinary team, systematically reviewing, modifying, and approving all non-medical clinical interventions and behavioral plans.
• Applies advanced principles of Applied Behavior Analysis (ABA), Positive Behavioral Interventions and Supports (PBIS), Traditional Therapeutic Interventions (Ex. Cognitive Behavioral Therapy) and trauma-informed care to navigate acute clinical emergencies—such as severe patient aggression, acute psychiatric crises, or profound self-injurious behavior—where standard facility protocols are inadequate, requiring the immediate fabrication of custom crisis-stabilization plans.
• Formulates and implements department-wide clinical policies and procedures, translating broad organizational goals into tactical, site-specific operational guidelines.
• Drives quality assurance and regulatory remediation by continuously monitoring behavioral department audits, tracking deficiencies, and independently enforcing comprehensive plans of correction.
• Evaluates chronic, multi-layered treatment failures by analyzing historical data, clinical precedents, and psychological models to diagnose the root cause of patient regression and systematically design novel, individualized behavioral intervention strategies.

Fiscal Management

• Governs the comprehensive operational budget of the Behavioral Services Department, strategically forecasting long-term expenditure trends and resource demands to maximize clinical efficacy and staff development while maintaining absolute compliance with State of Colorado fiscal rules.
• Establishes spending priorities and fiscal governance protocols, continuously analyzing structural budget variances and systemic resource limitations to strategically redirect funding toward critical clinical needs.
• Enforces strict internal controls by auditing and approving all unit procurement requests prior to purchase, evaluating every request for both fiscal propriety and environment-of-care safety compliance.
• Serves as the primary authority for credit card (PCARD) program compliance within the unit, establishing mandatory operational workflows to guarantee full adherence to state procurement rules and financial regulations.
• Oversees the procurement workflows managed by administrative staff, designing and maintaining redundant, rapid-response supply chains to efficiently handle emergent clinical purchasing needs without disrupting operations.
• Executes formal authority as the designated Approving Official (AO), conducting monthly forensic reviews of all financial documentation, reconciliation records, and receipts to ensure zero-defect audit readiness.
• Manages the unit's response to formal financial and operational audits, directing the timely aggregation of data and formulating remediation strategies to resolve any noted variances ahead of statutory deadlines.
• Collaborates with the Facility Director to strategically align discretionary funding models, such as monetary incentive and reward systems, with broader organizational retention and performance goals.

Emergency On Call Duties as Administrative Representative & other duties as assigned.

• Functions as the designated Agency Duty Officer on a rotating weekly schedule, providing 24/7 administrative oversight and rapid-response command for critical operational and clinical emergency calls.
• Directs live crisis interventions and real-time risk assessments, generating comprehensive clinical documentation and deploying immediate support frameworks to de-escalate severe behavioral or operational conflicts.

Qualifications

Special Qualifications :

Must possess and maintain a valid license as a Licensed Psychologist (LP), Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or hold a Board Certified Behavior Analyst (BCBA) certification (or an equivalent valid license or certification). This is required to meet the federal and state compliance standards outlined in the Provider Qualifications for Application for a §1915(c) Home and Community-Based Services Waiver (pages 92-93).

Experience Only:

Eight (8) years of relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years.

Preferred Qualifications:

Conditions of Employment:

• Full Background CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services),Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers).
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• Travel. Staff will provide services to the individuals we serve by traveling to group homes. If a state vehicle is not available, the position must drive own vehicle for transport, and may submit for mileage reimbursement.
• Requires Influenza and other vaccines as required by state and facility; must be 18 years or older. TB test is required. Complete physical intervention training provided by the Regional Centers on Safety Care.
• Special Qualifications : Must possess and maintain a valid license as a Licensed Psychologist (LP), Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or hold a Board Certified Behavior Analyst (BCBA) certification (or an equivalent valid license or certification). This is required to meet the federal and state compliance standards outlined in the Provider Qualifications for Application for a §1915(c) Home and Community-Based Services Waiver (pages 92-93).
• Other Conditions of Employment specific to Program.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

• Disclose that information on the application.

• Explain why the prior termination or resignation should not disqualify you from the current position.

• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here

• You must be deliver the official appeal form to the State Personnel Board:

  • By email (dpa_state.personnelboard@state.co.us), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental information

• How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together:We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.