Job Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do.

We seek a Supervisor to join our Behavioral Health Urgent Care (BHUCC) team in Philadelphia, Pa. This posting is Full-Time, First Shift (Monday - Friday 10:30am - 7:00pm EST).

Earn between $65,000 - $70,000 annually!

We are a mental health urgent care/walk-in center for adults in need of same-day care that is not an emergency in Philadelphia. We serve individuals experiencing emotional distress, mental health concerns, and/or substance use concerns. Individuals will participate in triage, resolution-focused services, and aftercare planning to prepare for long-term recovery and connection to ongoing care. We serve individuals regardless of income or insurance status. Our services do not replace the need for ongoing mental health care; rather, we aim to reduce avoidable visits to crisis centers and emergency rooms by helping people get the care they need when they need it.

Position Details

The BHUCC Supervisor will supervise care coordination staff and ensure effective support for individuals and their families seeking behavioral health urgent care services and follow-up services, including Social Determinants of Health resources.

This individuals' responsibilities will also include:

• Supervise the BHUCC case managers, Peer Engagement Specialists and case management interns.
• Ensure the provision of quality care through effective linkages.
• Utilize a compassionate and person-centered approach to help individuals navigate multiple systems and ensure continuity of support and services.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Qualifications

The ideal candidate will possess the following qualifications:

• Master’s degree in psychology, counseling, social work, related field
• Experience in clinical navigation, care coordination, or individual advocacy in behavioral health setting, crisis setting, or other relevant setting.
• Knowledge of available resources in the community.
• Empathy, compassion, and nonjudgmental attitude in working with individuals needing BHUCC services.
• Ability to work collaboratively within a multidisciplinary team environment.
• Strong organizational and time management skills to manage follow-up and coordinate care.
• Excellent communication skills to engage effectively with individuals seeking BHUCC services.