Job Description

Position Summary

The Behavioral Health Skills Coach assists youth and families in overcoming barriers that impact

emotional, behavioral, social, and educational outcomes while ensuring services are person-centered,

trauma-informed, and aligned with the individual's treatment plan.

The position is responsible for maintaining certification requirements, meeting documentation standards,

and achieving established productivity and quality expectations. This role requires strong professional

boundaries, collaboration, and a commitment to confidentiality and ethical practice.

EDUCATION, QUALIFICATIONS, AND EXPERIENCE:

• Minimum qualifications include one of the following:

o Case Management II Certification; OR

o High school diploma or equivalent and 36 months of documented experience working with

individuals affected by mental illness and/or substance use disorders; OR

o 60 college credit hours and 12 months of behavioral health experience; OR

o Bachelor's or Master's degree in any field with 6 months of behavioral health experience; OR

o Bachelor's or Master's degree in a behavioral health field.

• Must obtain and maintain the required certifications and training necessary for service delivery.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of behavioral health principles, social work concepts, rehabilitation, recovery support, and

wellness strategies.

• Knowledge of mental illness, substance use disorders, co-occurring disorders, child and adolescent

development, and community resources.

• Ability to establish effective working relationships with youth, families, schools, community partners,

and treatment team members.

• Ability to evaluate situations and implement appropriate interventions within scope of practice.
• Ability to maintain professional boundaries and confidentiality.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities while meeting productivity and documentation expectations.
• Proficient use of Eleos and other agency-approved technology platforms.
• Demonstrates cultural humility, trauma-informed practices, and person-centered service delivery.
• Demonstrates core competency in working with individuals experiencing co-occurring disorders.

Job Description

In addition, must possess skill in working cooperatively and effectively with clients, staff, management,

and other professional groups; in exercising mature judgment in dealing with people; in presenting ideas

clearly and accurately; in reading and comprehending the English language; and in communicating

effectively, both orally and in writing.

This role should have an expectation of core competencies in relation to individuals with co-occurring

disorders.

JOB DUTIES AND RESPONSIBILITIES:

This position is responsible and held accountable for the following duties:

• Provide behavioral health coaching, rehabilitative services, wellness education, and case

management services to youth and families in school, home, clinic, and community settings.

• Assist youth in maintaining success within school, home, and community environments.
• Provide one-on-one skills training and support focused on behavioral regulation, communication, selfhelp, safety, daily living, emotional wellness, coping strategies, and interpersonal effectiveness.
• Deliver curriculum-based wellness and rehabilitative interventions as authorized by treatment plans.
• Provide outreach, engagement, and recovery support services to youth and families.
• Support implementation and reinforcement of treatment goals and skills learned through the

treatment process.

• Study and evaluate client strengths, needs, and barriers and assist clients and families in utilizing

available resources and supports.

• Assist clients and families in understanding treatment plans, crisis/safety plans, available services,

and service options.

• Facilitate referrals and linkage to screening, assessment, therapy, case management, rehabilitation,

recovery support, family support, and integrated care services.

• Coordinate care and collaborate with internal treatment teams, schools, healthcare providers,

community organizations, and external service agencies.

• Assist clients in adjusting and adapting to environmental, educational, social, and treatment-related

challenges.

• Provide crisis intervention and support consistent with agency policy and procedure.
• Assist youth in maintaining educational participation and engagement and support accommodations

or interventions as appropriate.

• Provide training and consultation to families and school personnel regarding behavioral health needs

and strategies when clinically appropriate.

• Maintain certification requirements and complete all documentation thoroughly, accurately, and

within established timelines.

• Meet agency standards regarding service delivery, productivity, compliance, and fiscal responsibility.
• Utilize Eleos and agency-approved technology platforms to support documentation and service

delivery.

• Participate in staff meetings, trainings, supervision, and quality improvement activities.

Job Description

• Understand and promote the Certified Community Behavioral Health Clinic (CCBHC) model by

supporting community-based mental health and substance use treatment, integration of care,

evidence-based practices, and improved access to quality services.

• Perform other duties as assigned by management.

Must perform the specific job duties as listed above to meet position expectations.

WORK ENVIRONMENT

• This position works a combination of indoor and outdoors with the majority of their role being indoors.

This position will be working in a school setting.

• This role will require frequent regional travel (up to 75%) to various community locations and in the

client’s residence as needed for the role (e.g., schools, government offices, medical facilities, etc.)

• Must be willing and able to perform all job-related travel normally associated with this position (this

may include transportation of clients).

• Travel expectations can vary from time to time based on coverage needs
• This position is not likely to be required to work overtime or on-call outside of the regular scheduled

work hours. Must receive pre-approval from manager prior to working outside of scheduled work

hours.

• This position often requires non-traditional work hours to meet family scheduling needs.