Job Description

Posting number: 26-13189ycjis-02

Department: Department of Behavioral Health

Job classification: Behavioral Health Senior Program Manager

Posting type: Open

Categories: Administration, Health Services, Mental Health, Human Services, Program Management

Summary

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The San Bernardino County Department of Behavioral Health (DBH) invites qualified professionals to apply for the position of Behavioral Health Senior Program Manager within the Youth Collaborative and Justice Involved Services (YCJIS) division. Incumbents report directly to a Department of Behavioral Health Deputy Director and assist in the oversight of all programs within YCJIS. YCJIS specializes in the implementation and management of programs that deliver Specialty Mental Health Services (SMHS) to system-involved children and youth. YCJIS is composed of two sub-divisions: Juvenile Justice Programs (JJP) and Children and Youth Collaborative Services (CYCS).

There are two Behavioral Health Senior Program Managers within YCJIS, each with a primary focus on either JJP or CYCS; however, there is overlap of assignments. Staff in either position will support the management of all programs within YCJIS and function closely with the Executive Team to provide input and assist with implementation of department policies and procedures.

Juvenile Justice Programs (JJP) serve children and youth involved with Probation. This includes three (3) in-custody programs and two (2) out-of-custody programs with a total of approximately 75 staff, including three (3) managers and seven (7) clinic supervisors.

Children and Youth Collaborative Services (CYCS) serve system involved children and youth. This includes twelve (12) contracted clinical programs implemented through seventy-two (72) Community Based Organizations at 186 clinical sites. Additionally, CYCS has six (6) distinct internal units with approximately eighty (80) staff, including three (3) managers and five (5) clinic supervisors.

Additionally, these positions will oversee coordination of services in conjunction with Probation and/or Children and Family Services (CFS) while implementing state mandates. Incumbents are responsible for the following:

• Oversee daily administrative and clinical operations, ensuring compliance with federal, state, county, and department standards and other applicable regulatory requirements (e.g., National Commission on Correctional Health Care)
• Ensure Department of Health Care Services (DHCS) contract requirements are met
• Oversee two (2) Mental Health Program Manager II's and one (1) Mental Health Program Manager I and their corresponding teams
• Oversee and review processes from various agencies, including, but not limited to the Department of Health Care Services (DHCS)
• Develop and implement strategic plans and projects in collaboration with our partner agencies
• Manage staff performance, providing guidance, training, and support to clinical and administrative personnel within the division
• Collaborate with Probation and/or CFS in regard to the implementation, monitoring, and modification of jointly implemented programs
• Fill in for Deputy Director at high level meetings, making decisions based on good judgment and best practice
• Utilize information at the state level to proactively anticipate departmental needs
• Plan for and lead department initiatives while thinking outside the box and optimizing efficiency
• Additionally, staff this position is expected to be a subject matter expert regarding mandates and initiatives related to the system involved children and youth

Current open position will oversee CYCS activities.

*Official Title: Behavioral Health Senior Program Manager

For additional details, please refer to the Behavioral Health Senior Program Manager job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health

Follow this link to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

EXCELLENT BENEFITS!

To review job-specific benefits, please refer to the Summary of Benefits and the Memorandum of Understanding (MOU)

Paid time off, health and wellness, professional development, tax savings plan, work-life balance, and retirement

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Examples of duties

Applicants must meet ALL requirements listed below:

EDUCATION: A completed master’s degree or higher obtained from an accredited institution in behavioral science/behavioral health, social work, counseling, psychology, public health administration, business/public administration, hospital/healthcare administration or closely related field of study.

--AND--

LICENSURE: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist or Licensed Professional Clinical Counselor.

--AND--

EXPERIENCE: Two (2) years of full-time management experience working in the behavioral health field including management of teams that include multiple disciplines. Qualifying experience MUST include a minimum of one (1) year of full-time experience as a second-level supervision (managing through subordinate supervisors and/or managers) in personnel administration, operations, budget/fiscal administration, contract development, procurement, and/or data analysis and management in complex systems of care, including policy implications.

Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Qualifications

The ideal candidate will possess:

• Exceptional communication skills, both verbal and written, to effectively interact with staff, executive leadership, and community partners
• Ability to work collaboratively across departments to achieve common goals
• Strong analytical skills to assess clinical performance data and implement necessary changes
• Strong expertise in data management principles
• Excellent leadership abilities with a proven track record of managing diverse teams

The ideal candidate will have knowledge of:

• Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness
• Principles and practices of supervision, discipline, leadership, mentoring, and training
• Applicable Federal, State, and local laws, rules, and regulations relative to behavioral health with Justice Involved Youth, both in and out of custody
• Socio-economic, environmental, and cultural factors that affect behavioral health/human behavior
• Funding sources related to mental health, substance use and social services
• Principles and practices of continuous quality improvement
• Methods and techniques used in conflict management and negotiation

The ideal candidate will have the ability to:

• Plan, coordinate, assign, and review the work of subordinate staff
• Work independently, prioritize work, coordinate activities and meet critical deadlines
• Oversee and contribute to the effective use of data to provide aggregate and actionable information to both executive leadership and direct care staff
• Review, analyze, interpret and summarize a variety of data and information
• Investigate and resolve disciplinary issues
• Develop cooperative and effective working relationships with others and maintain them over time
• Identify complex problems, develop and evaluate options and implement solutions
• Communicate clearly and concisely, both verbally and in writing
• Exercise discretion, objectivity, and empathy and respond with composure when dealing with vulnerable populations, and/or highly sensitive and emotional situations
• Maintain confidentiality of highly sensitive information
• Monitor and interpret budgets and other financial documents

Supplemental information

Application Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do NOT receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

For more important details, review the Applicant Information and County Employment Process.