Job Description

Position Summary:
Under the direct supervision of the Chief Behavioral Health Officer (CBHO), the CARES Medical Director provides clinical leadership and consultation. The role is multidimensional and includes the direction and oversight of clinical services as well as administrative and educational oversight related to the care of the patients served. In addition, the medical director assures the clinical actions taken by the CARES team meets standards of quality medical and psychiatric care, including integration of physical healthcare, mental health, and substance use disorder (SUD) treatment. CARES medical director oversight is a cooperative effort requiring other CARES clinicians and staff to work together for effective treatment and service delivery. Therefore, the medical director must have a collaborative and unified approach to working with CARES leadership and team.

Essential Functions of the Job:
In coordination with the Chief Behavioral Health Officer, the CARES Medical Director will be responsible for the medical component of care and integrating mental health, substance use, and primary care. The specific responsibilities include the following:
• Provides a minimum 0.7 FTE of direct patient care in addition to responsibilities and duties.
• In collaboration with CARES Program Manager, assures that all people receiving CARES services receive appropriate assessment, diagnosis, treatment, medical screening, and medical/psychiatric evaluation.
• Participates in the development, approval, and review of all policies, procedures, and protocols that govern clinical care and the integration of behavioral health and primary care related to CARES.
• In collaboration with CARES Program Manager, ensures the availability of adequate staffing to provide clinical, medical, administrative leadership, and clinical care throughout the clinic.
• In collaboration with the CARES Program Manager, reviews/approves CARES job descriptions for all clinical staff. Responsible for interviewing, recruiting, and onboarding new psychiatrists and therapists at the clinic.
• Evaluates and supervises psychiatrists and therapists, and oversees the peer-review process. Oversees resident and medical student rotations and evaluations.
• Ensures that all clinical staff receive appropriate supervision, staff development, and in-service training.
• Advises the CBHO regarding development and review of the CARES programs, positions, and budgets that impact clinical services. Participates in community-wide behavioral health gap analysis and program development.
• Participates with the CBHO, Director of Behavioral Health Operations, and CARES Program Manager in making liaisons with private and public payors, particularly with medical directors or equivalent clinical leadership in payor organizations.
• Assures the quality of treatment and related services provided by the CARES professional staff through participation (directly or by designee) in ongoing quality improvement and audit processes.
• Provides oversight to ensure appropriate utilization of services throughout CARES, by developing appropriate continuum of programs, identifying the level of care criteria, standards of practice for internal review of the level of care determinations, and appeal of adverse utilization review decisions.
• Participates in the development of a clinically relevant outcome evaluation process.
• Acts as liaison for CARES with community physicians, hospital staff, and other professionals and agencies with regard to psychiatric services. Develops and maintains, whenever possible, training programs in concert with various medical schools and graduate educational programs.
• Performs other duties as required or assigned by CBHO.

By licensure, training and prior clinical and administrative experience, the medical director should be qualified to carry out these functions. The medical director must be board certified. Specifically, they should be knowledgeable about contemporary therapeutic and rehabilitative modalities necessary to work with the population served by the clinic.

Additional Duties and Responsibilities
• Adheres to all applicable SYHealth policies, procedures, protocols and best practices.
• Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality, excellence, harmony and problem-solving to obtain stated goals and objectives.
• Complies with established departmental and health center wide policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Ability to organize, set priorities and exercise sound independent judgment within areas of responsibility.
• Ability to be culturally sensitive and appropriate in working with underserved communities.
• Establishes and maintains effective working relationships with clients, family members, other professional staff and the public.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Assists in providing supervision of interns and/or unlicensed staff under specification of license held as requested.
• Coordinates with other consulting psychiatrists and/or PCPs for vacation coverage as needed to ensure continuity of patient care.
• Attends meetings, as required, and participates on committees, as directed.
• Demonstrates professional behavior standard etiquette, courtesy, mutual respect, confidentiality and treats every patient and employee with dignity in every interaction.
• Promotes and fosters respect for patient privacy by maintaining confidentiality on all patient EHR data and abides by both the HIPAA Privacy and Security rules.

Job Requirements

Education Required:
• Successful completion of M.D. or D.O. degree in Medicine with at least two years of experience in a mental health setting; or an equivalent combination of training and experience.

Experience Required:
• Combination of education and years of experience as specified above. Sensitivity to multi-cultural concerns and the psychotherapeutic process required.
• Experience with community psychiatry desired.

Certifications Required:
• Current license to practice in the State of California. Board certified in adult, child and adolescent psychiatry

Verbal and Written Skills Required to Perform the Job:
• Good oral, written communication, and interpersonal communication.
• Computer literacy.
• Ability to establish and maintain therapeutic relationships and to participate in a multi-cultural, multi-disciplinary team.
• Bilingual English/Spanish preferred.
Technical Knowledge and Skills Required to Perform the Job:
• Knowledge of rehabilitation and recovery treatment modalities.
• Integrated Treatment and Care for individuals with co-occurring disorders.
• Demonstrate ability to be culturally sensitive and appropriate in working with minority communities.
• Demonstrate respect for diversity.
• Knowledge of behavioral medicine, health psychology, substance abuse interventions including IMPACE and/or SBIRT model strongly recommended.
• Exercise tact, objectivity, sensitivity, strategy and judgement in dealing with a variety of people with a variety of co-occurring disorders.
• Organize, set priorities and exercise sound independent judgement within areas of responsibility.
• Establish and maintain effective working relationships with clients, family members, other professional staff and the public.

Equipment Used:
• Computers, Software systems, scanner, telephones, copy and fax machines.

Working Conditions and Physical Requirements:
• General office environment.
• Frequent sitting, occasional standing, walking, lifting, pushing, and pulling up to 10 lbs.
• May drive around San Diego County for various meetings and trainings.
Universal Requirements:
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.