Job Description

We are hiring for:

Behavioral Health Crisis Team Leader

Type:

Credentialed

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

This role ensures high-quality, timely crisis intervention, stabilization, and linkage to ongoing care while maintaining compliance with regulatory, clinical, and organizational standards. The Licensed Crisis Team Lead provides clinical and operational leadership to a multidisciplinary crisis response team serving individuals experiencing behavioral health crises.

The Licensed Crisis Team Lead is responsible for overseeing the clinical and day-to-day operations of a behavioral health crisis team. This role provides direct supervision and guidance to staff while ensuring high-quality crisis intervention, assessment, stabilization, and linkage to appropriate services for individuals in crisis. The Team Lead supports a multidisciplinary team, ensures 24/7 service coverage, and promotes a safe, trauma-informed, and person-centered approach to care. They are responsible for monitoring service delivery, reviewing documentation, and ensuring compliance with state, Medicaid, and organizational requirements. Additionally, the role includes coordinating with internal programs and community partners (such as hospitals, law enforcement, and MCOs), supporting staff development and training, and participating in quality assurance and program improvement processes. Candidates must hold a master’s degree in a behavioral health field and maintain active licensure (LCMHC or LCSW), along with experience in crisis intervention and clinical leadership.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.