Job Description

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Pos ition Summ ary To perform a combination of behavioral health clinical responsibilities, including enrollment assessments to MHC services, and therapy with Consumers. This role will serve enrollment, and therapy needs remotely via telephone and telehealth, and report to MHC locations to conduct in person therapy when needs arise for continuity of care.

Pos ition R esponsibil iti es

• Perform enrollment process for individuals who have been referred to MHC, evaluating needs for all service lines (Care Management, Medication Management, Therapy).

• Complete all enrollment assessment documentation to organizational standards.

• Disposition Consumer to appropriate external resources for other mental health services when ineligible for MHC services.

• Identify individuals that are in need of crisis services rather than a routine intake. If appropriate, facilitate crisis intervention.

• Assist in resolving any grievance received from a consumer regarding referral.

• Provide quick access to care via high responsiveness and proactive engagement to eligible individuals and referral partners.

• Utilize Intake Committee for all Consumers who meet criteria who have a history of violence, sexual crimes or serious criminal activity. Contact Consumer with decision.

• Engage in therapy with Consumers experiencing serious and persistent mental illness, serious emotional disturbances, substance abuse, suicidality, relationship issues, and other stressors.

• Utilize evidence based therapeutic modalities to counsel Consumers and their supports, via individual, parent/caregiver, and group sessions, to assist in overcoming challenges, utilizing coping skills, and improving outcomes.

• Develop and implement treatment plans in collaboration with Consumers based on clinical experience and knowledge.

• Learn about new developments in their field by reading professional literature, attending courses and seminars, establishing and maintaining contact with other community partners.

• Evaluate the effectiveness of interventions and Consumers’ progress in resolving identified problems and moving towards defined objectives.

• Refer Consumers or family members to community resources or to specialists as necessary.

• Meet with families, clinic providers, care managers and other team members to collaborate on Consumer goals and improve their outcomes.

• Collaborate with other staff members, primary care practice partners including pediatricians, doctors, nurse practitioners, office staff, and referral sources as assigned to perform clinical assessments and develop treatment plans.

• Meet productivity standards as indicated by department goals.

Other R espon sibi lit ies

● Res ponsib le for at tending all mandat ory i n-s er vices, c onti nuing educati on and annual health re qui rements

● C omply with all C orp orate C ompl iance pol ici es, practices and pro cedures

Re port all unet hical acti vities to s uper visor, Corp ora te C ompl iance O ffice, V alu es Hotline number or H uman R esource Di rect or

● Co mply with all OSHA and safety pol icies, pr actic es, and proc edure s R eport all uns afe practic es or accid ents to s uper viso r, S af ety Super visor and/ or O SHA Co ord inator

● Will be compl iant with the r ele vant re gul ati ons c onc ern ing the pr ivacy and s ec ur ity of consumer ’s prot ec ted heal th i nf or mati on (PHI) as es tabl ished by t he H ealth I ns ur ance Porta bi lity and Ac count abi lity Act of 1996 (HI PAA)

● P artic ipate in proacti ve team ef forts to ac hie ve depar tmental and company goals

● P erform other duti es as assi gned

● Pro vide l eader ship to ot hers t hrough example and shar ing of knowle dge/skil l

● Follow all pol icies and pro cedures s et by the Agenc y

E ssen tial Ski lls and Expe ri ence

• Master’s degree (M.A., M.S.) in Mental Health field

• Licensed or License-eligible with either with LPC/MHSP, LCSW or LMFT in the state of TN.

E ssen tial Requir em ents for the Pos ition:

• Valid Tennessee Driver’s License

• Acceptable Motor Vehicle Report (MVR)

• Acceptable Criminal Background Investigation

• Personal Automobile Insurance

Core Competen ci es

Team Oriented

• Assist teammates as needed
• Collaborative
• Creates and maintains a climate in which teammates want to do their best

Recovery Focused

• Individualized care delivery
• Progress notes reflect quality service
• Tolerance/patience to work through barriers
• Side by side philosophy

Time Management/Organization

• Meet deadlines
• Prepared for meetings
• Documentation is completed timely
• Plan for time off
• Prioritize well
• Self-Disciplined & Initiative
• Flexible

Integrity and Trust

• Honesty
• Professionalism
• Dependability
• Strong follow-through

Approachability

• Engagement skills
• Crisis management skills
• Ability to give and accept feedback
• Ability to work collaboratively with other departments
• Compassionate and empathetic
• Good listener

Innovative

Reporting to this Po sition:

• None

P hysi cal De mands and Wo rk En vironm en t

The physical demands and work e nvi ronment c harac ter istics descr ibed here are re pres ent ati ve of those that must be met by an emplo yee to s uc ces sf ul ly per form t he ess enti al functi ons of this job R eas onable acc ommodati on may be made to enable in di vid uals with disa bi lities to perform t he ess enti al functi ons

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage

• Health Savings Account

• Dental & Vision Insurance

• Basic Life and AD&D Insurance

• Short- & Long-Term Disability

• Supplemental Life Insurance

• Cancer Insurance

• Critical Illness & Accident Insurance

• 403b - Retirement Plan

• Calm App for medication and mental health

• Gym membership discounts

• Pet Insurance

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.