Behavioral Health Care Manager (ECM) – Hybrid Role

Heritage Health Network (HHN)

Join
Heritage Health Network
as a
Behavioral Health Care Manager (BHCM)
and support high-need Medi-Cal members through our
Enhanced Care Management (ECM)
program.

This is a
hybrid role combining field and office work
, with approximately
2–3 days in the field and 2–3 days office-based
, providing flexibility while maintaining meaningful, in-person member engagement.

What You’ll Do

• 
  Serve as the
  primary point of contact
  for members with behavioral health and psychosocial needs
• 
  Conduct
  comprehensive assessments
  and develop personalized, person-centered care plans
• 
  Coordinate care across behavioral health providers, medical teams, and community resources
• 
  Conduct
  in-person home and community visits
  based on member needs
• 
  Support
  transitions of care
  , including post-discharge follow-up and care coordination
• 
  Provide
  education, coaching, and trauma-informed support
  to improve member outcomes
• 
  Maintain accurate documentation and meet program requirements

Requirements

Benefits