Job Description

Job Location: Barnett House - Milwaukee, WI 53210,

Position Type: Full Time - Union, Education Level: High School Diploma, HSED or GED,

Travel Percentage: Road Warrior,

Job Category: Health Care, Job Purpose: This is a technical position that involves the direct psychiatric care of adults with severe and persistent mental illness. This position assists in scheduling and transporting residents to their scheduled community appointments, advocates on the resident’s behalf during appointments, assists residents in meeting their daily living needs, and facilitates recreation and socialization among residents and within the community.

Essential Job Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Coordinates and schedules resident appointments with Residential Supervisor. Provides or coordinates alternative transportation for residents to appointments, community outings, personal needs shopping, haircuts, banking, etc. as needed.
• Provides consultation form to the medical provider at the time of the appointment and ensures it’s completed. Advocates for residents during appointments as needed, to ensure the resident’s needs are met.
• Completes charting and progress note documentation after each appointment and individual activities. Complete monthly filing for each resident.
• Input, maintain and organize detailed appointments in Outlook, excel spreadsheets, and house calendar.
• Assists consumers in learning independent living skills, which are defined in the residents’ Individual Service Plan. (i.e. shopping, community safety, laundry, housekeeping, cooking, time and money management.). As well as encouraging management of symptoms through support services and education.
• Documents resident appointment summaries and behaviors in their progress notes.
• Coordinates client care, doctor recommendations, and doctor orders with Residential Supervisor, Coordinator and WHCG RN.
• Reports any changes in client condition, behaviors, and functioning to Residential Coordinator, Residential Supervisor, WHCG RN, and/or physician.
• Work with residents to ensure they are maintaining good hygiene, which includes showering, changing into clean, weather appropriate clothes, completing oral hygiene, wearing deodorant, and washing and grooming hair. Also, maintaining bedroom cleanliness and organization, ie. wash bedding and clothes, help prevent hoarding and ensure general cleaning.
• Creates and implements activity calendars tailored to each CBRF cliental and prepares materials for each activity monthly. Coordinates ordering of needed supplies with Residential Supervisor and/or Purchasing Coordinator.
• Facilitates at least one activity in each assigned CBRF on a weekly basis.
• Provides direct care (BHT) coverage in the CBRF during BHT vacancies or PTO.
• Provides coverage assistance in the absence of another Behavioral Health Assistant.
• Coordinates medication deliveries with Residential Supervisor daily.
• Attends and participates in weekly clinical rounding, staff meetings, in-service training seminars and conferences as required.
• Meet with residents and complete NOMS program evaluation and mental health PPS reports per our Milwaukee County contract.
• Attends required annual CBRF training and can successfully pass competency testing.
• Understands and adheres to established policies and procedures and DHS 83 rules.
• Other duties as assigned.Qualifications: Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)

Minimum Required Education: Bachelor’s Degree related to Human Services is preferred. A High School Diploma or equivalent is required.

Minimum Required Experience: Minimum of 2 years’ experience working with adults with severe and persistent mental illness.

Required License – Certification – Registration: Minimum of 2 years’ experience working with adults with severe and persistent mental illness.

Travel Type: Road Warrior

Required Valid Driver’s License: Valid Wisconsin driver’s license

Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy

Knowledge, Skills, & Abilities

• Must be familiar with Microsoft Office such as Word, Teams, Outlook, and Excel.
• Must be able to function with minimum supervision.
• Professional workplace appearance and conduct; friendliness and courtesy to consumers, coworkers, and vendors.
• Effectively communicates and develops good working relationships with co-workers.
• Reliability in reporting to work regularly and client appointments on time.
• Must possess good communication and organizational skills.
• Must complete CBRF training program as outlined by DHS 83.
• Must be able to use appliances such as stove, microwave, washer/dryer, etc.
• Must be able to read the label on medicine bottles and understand the directions on the labels.
• Must be able to clean up bloody/body fluid spills in accordance with OSHA and agency policies and maintain standard precautions when working with an individual or environmental exposure.
• Must be able to evacuate residents in two minutes or less and assist residents in evacuation as dictated by DHS 83.
• May have to provide group home coverage during times of direct care vacancy or scheduling emergencies.
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Work effectively, professionally, and empathically with adults with severe and persistent mental illness.
• Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Adheres to all workplace and trade safety laws, regulations, standards, and practices.
• Work is performed largely in a group home setting. Group homes are open 24 hours per day 7 days a week.
• Hours of work will vary and will be set in conjunction with the designated supervisor. Management has a right to move staff to a group home that is not their home location, if they are properly trained, for emergency staffing needs. General hours of work will occur between 7am and 5pm Monday through Friday. Must be flexible with work hours to accommodate residents’ appointments, care needs and pharmacy runs.
• Must be able to communicate medical and psychiatric thoughts and instructions both in writing and verbally.
• This position is responsible for the supervision and safety of residents in both normal program settings as well as a variety of settings in the community.
• Must be able to observe consumer activities, detect areas of danger, distinguish when clients who are non-communicative are in need of personal care.
• Converse clearly with consumers and other people in the community on a frequent basis.
• Ability to perform well in a fast-paced work environment.
• Access to a reliable personal vehicle and the ability to drive in various weather conditions.

Physical Requirements, Visual Acuity, and Work Conditions

Physical Requirements: On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds.

Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.

Working Conditions: This position involves working with adults with severe and persistent mental illness, some individuals may display aggressive or unbalanced verbal and/or physical behaviors. The BHA may work in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, fluctuating temperatures and the occasional use of stairs.