The Bed Management Allocation (BAM) Coordinator, coordinates the placement of patient admissions in a prompt, courteous and efficient manner. They are proactively aware of bed availability and staffing capability on all care units and/or initiates action to gather this information proactively. The Coordinator acts as a problem-solver and consultant when bed availability is an issue or there is a need to optimize utilization of hospital facilities/services. They are knowledgeable of the clinical groupings to ensure appropriate patient placement within the entire hospital setting. Communicates with patient access, staffing, clinics, logistics and the emergency department to streamline the admission process and ensure the process, staff and equipment are ready for all patient admissions.
HS Diploma or equivalent, AND A minimum of four years of relevant experience in customer service, insurance and/or health care environment OR an associates degree is required. Associates degree in business or health care field preferred. Qualified candidates must be customer-focused, service-oriented and possess demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility. Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, is helpful.
Training: Trained and can demonstrate proficient use of the Internet and Microsoft Office, including Word, Excel, PowerPoint, Visio and Outlook required. Experience with EPIC preferred but not required. Special Skills: Ability to communicate clearly, concisely, and effectively in both oral and written formats; ability to collect, organize and analyze data from a variety of sources; ability to negotiate, collaborate, and consult in a problem-solving, team oriented environment; ability to demonstrate and articulate an understanding of hospital-wide needs and concerns; flexibility to adjust schedule to meet the needs of the department required.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
