Job Description

Join the World of Timeless Beauty.

At Guerlain, every encounter is an experience of elegance, artistry, and innovation. As our Beauty Ambassador, you’ll bring the House’s spirit to life — inspiring customers through your expertise, passion, and authenticity.

You’ll not only achieve your sales goals but also create memorable beauty journeys for every client you meet.

Your Role:

Sales & Customer Experience

• Strive to achieve your personal sales targets and KPIs — because success is beautiful too.
• Elevate every transaction through genuine connection, link selling, and personalized recommendations.
• Welcome each client with warmth and confidence — “Welcome to Guerlain.”
• Provide tailored skincare consultations and demonstrate products using Dare to Be techniques.
• Deliver custom-fit beauty rituals and advice that suit every client’s needs and lifestyle.

Image & Presentation

• Dress the part — wearing Guerlain’s uniform with confidence and pride.
• Embody the elegance and sophistication of the Guerlain brand at all times.
• Use only Guerlain products during working hours to represent the brand authentically.

Team Spirit

• Support your teammates and contribute to a positive, collaborative counter environment.
• Take initiative on assigned tasks and work closely with your Retail or Sales Manager to achieve shared goals.
• Communicate openly and celebrate each other’s successes — together, we shine brighter.

Requirements

Who You Are:

• Passionate about beauty, luxury, and human connection
• A people person — confident, genuine, and approachable
• A team player who uplifts others and thrives in a dynamic retail environment
• Well-groomed and service-driven, always ready to represent the Guerlain spirit

Be part of the Guerlain legacy.

Join us in crafting beauty experiences that inspire confidence, emotion, and timeless elegance — one client at a time.

Benefits

• Market-aligned salary and performance-based incentives
• Sales commissions or bonuses for eligible retail roles
• Employee Product Privileges
• Opportunities for internal mobility across LVMH maisons and regions
• Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
• Medical insurance coverage, mental wellbeing support
• Inclusive & Diverse Culture