RED Hospitality & Leisure

Beach Attendant

RED Hospitality & Leisure  •  United States (Onsite)  •  4 months ago
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Job Description

Job Location Cruz Bay Watersports at The Westin Resort and Villas - St. John, US Virgin Islands 00831 Salary Range $120.00 - $120.00 Commission Travel Percentage None
  • Provide hospitality to all beach guests by delivering Ritz-Carlton service standards, including using the guest’s name three time throughout any interaction, exceeding guest expectations when fulfilling their requests, and anticipating their every need
  • Facilitate sailing lessons for guests on hobie cats
  • Provide safety briefings to guests prior to their use of all non-motorized watersport
  • Provide supervision of guests while using watersports equipment in the designated areas
  • Track daily watersports equipment usage, by guest, per company standards
  • Complete general maintenance and upkeep of watersports equipment, including daily shift setup and breakdown, and the reporting of unsafe/damaged equipment
  • Be an ambassador and sales associate to upsell guests on additional watersport excursions offered by RED
  • Provide small power boat operations for retrieving guest and transferring guests from catamaran and other motorized sports
  • Complete a monthly inventory of equipment and/or retail items as directed
  • Complete end of shift billing and reconciliation of guest receipts for excursions and rental gear sold
  • Communicate with guests on trip updates and cancelations
  • Other duties as assigned.



Qualifications


  • High School Diploma or its' equivalent from an accredited institution (Preferred)
  • Previous experience in customer service and/or equivalent work experience PLUS
  • Proficiency in swimming (required)
RED Hospitality & Leisure

About RED Hospitality & Leisure

RED Hospitality and Leisure is the largest luxury Watersports operator for hotels in South Florida, the Caribbean and Hawaii.

Established in 2018, RED partners with premier brands across the most exclusive islands to bring unique, one of a kind land and sea based experiences to our mutual guests from around the world. Our clients include The Ritz-Carlton, Autograph Collection, Westin, Grace Bay Club, The Bungalows, Margaritaville Key West, Havana Cabana, Pier House, Grand Wailea and others.

Daily snorkel and sunset trips disembark from our hotels every day with full catering menus, live music and sightseeing tours, while leisurely guests enjoy our on-site offerings, including hobie cat sailing lessons, kayak and SUPs rentals, best in class snorkeling equipment and boutique retail shopping.

We exist to create the Christmas card moments, the stories told around the dinner table and our goal is to create customers for life, by delivering consistent products and services our guests can enjoy across our portfolio of destinations.

Selected as a three time honoree by Great Places to Work, we pride ourselves on creating lifelong opportunities for hospitality-focused individuals as well, unlocking the ability to build a career in leadership, finance, human resources, concierge, sales, beach, sailing, retail, food and beverage, crew, maintenance, and captains, offering the ability to cross-train and transfer to more than six islands across the world.

Our core values of professionalism, performance, individual development and hyper-growth have led the company to expand from the USVI to Key West, Key Largo, Turks and Caicos, BVI and Hawaii, with more than 250 employees across the organization.

Come join us on the water!

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Miami, Florida
Year Founded
Unknown
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