Job Description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
The BDR Manager is a key leadership role within our DACH team. You’ll elevate BDRs outbound by driving motivation, sharpening skills, and setting the bar high through strong, hands-on leadership.
You’ll work closely with our DACH Managing Director and act as a trusted, energetic, and approachable partner for the entire team.

Key Responsibilities :

• Lead and develop a team of 6 Outbound BDRs across the DACH & Benelux region, empowering them to hit and exceed their quotas.
• Set the pace by bringing energy, clarity, and momentum to the team. You’ll coach, motivate, and build a culture of high performance and consistency.
• Design incentives that boost productivity and reward excellence across the region.
• Take over and refine our outbound playbook, processes, sequences, scripts, email templates, objection handling, and qualification tactics to ensure consistency and operational excellence.
• Become the go-to expert for questions about sales techniques, processes, product updates, and integrations.
• Run impactful 1:1s, call reviews, and email coaching to spot growth opportunities and elevate individual performance.
• Represent Aircall with professionalism, instilling trust, credibility, and focus within the team.
• Drive strategic initiatives shaping the future of our global BDR organisation.

Qualifications :

• 2+ years of experience in Sales or Business Development management, ideally in SaaS or tech.
• A proven outbound track record you know what great prospecting looks like and how to operationalise it.
• Experience leading or managing teams, with a clear ability to motivate, coach, and level up talent.
• You thrive in fast-paced environments, love structure and process, and consistently operate with ambition and ownership.

Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefits
DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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