Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?
Controllers function as the central clearing house for all data and information for the local operation and the customer. In this role, the controller must maintain consistent and professional communication with warehouse operations, ramp operations, 3rd party trucking providers and the customer through phone calls and updates in the customers proprietary computer system.
The successful controller will be a subject matter expert in the customers standard work manual and use this as a guide to drive required communications. Examples of communications would include notice of flight/linehaul delays, operational escalationsand consumable inventories.
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· Upkeep Inbound and Outbound Trucks Activity Logs.
· Professionally handle Inbound calls and outbound calls.
· Monitor Inbound and Outbound flights.
· Adapt to constant changes in procedures.
· Create and send reports on time “in the loop”.
· Display ability to work as a team.
· Able to work under pressure.
· Knowledgeable of Amazon Logistics System.
· Have ability to follow instructions.
· Be willing to work and be trained in all aspects of the operation.
· Detail Oriented.
· Must Be Flexible.
· Exceptional Communication Skills.
· Any additional tasks or job assignments assigned by management.
· Ability to lift up to 50 lbs.
· Ability to sit for prolonged period.
· Ability to stand and walk for long periods of time.
· Ability to work in stressful working conditions and under pressure.
· Ability to work in seasonal and adverse weather conditions for extended periods of time.
· Ability to work rotating shift including weekends (i.e., Friday, Saturday & Sunday), holidays and days off.
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner. As a combined company, SATS and WFS create an Americas-Europe-APAC network with a global footprint of more than 227 stations in 27 countries.
The SATS-WFS group employs over 50 000 people and assists more than 270 customers.
WFS has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services, while maintaining its industry-leading standards of safety and security.
With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today’s fast-moving and complex airport operations.
