Keeler Motor Car Company

BDC Service Associate - Genesis of Ridgefield

Keeler Motor Car Company  •  Norwalk, CT (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

BDC Service Associate - Genesis of Ridgefield

Genesis of Ridgefield is looking for a motivated, customer-focused Automotive BDC Service Associate to join our growing team. This is a great opportunity for someone who enjoys working with customers, staying organized, and working in a fast-paced environment.

Location: Genesis of Ridgefield, Ridgefield, CT

What You’ll Do:

  • Handle inbound and outbound service calls
  • Schedule and confirm service appointments
  • Follow up with customers regarding upcoming, missed, and recommended services
  • Maintain accurate customer information and appointment records in the CRM
  • Communicate effectively between customers and the Service Department
  • Provide a professional and positive customer experience

What We’re Looking For:

  • Strong communication skills
  • Professional, upbeat, customer-first attitude
  • Organized and detail-oriented
  • Comfortable working in a structured, fast-paced environment
  • Previous BDC, call center, hospitality, or customer service experience preferred
  • Automotive experience is a plus, but not required
  • MyKarma and CDK experience preferred, but not required

What We Offer:

  • Competitive compensation
  • Paid training
  • Growth opportunities within Genesis and Keeler
  • Supportive team environment
  • Opportunity to build a long-term career in the automotive industry

#IND3

Keeler Motor Car Company

About Keeler Motor Car Company

Keeler Motor Car Company opened in the spring of 1967 to serve the Greater Capital Region with the finest and most professional car buying and service experience in the area.

Since then, we have remained family owned and operated, and always striven to offer the most diverse and sought-after car lineup of any dealership in the area. With an ideal location on Route 7 in Latham, we act as a convenient destination for those seeking leading brands, including Mercedes-Benz, BMW, Honda, MINI, and Mercedes-Benz Commercial Vans. Our pre-owned center showcases an even broader array of car brands, providing our customers with the diverse selection they desire. And with a dedicated team of more than 300 employees, there's always someone ready to help our customers solve all their vehicle needs.

Our commitment to providing exceptional service and a premium automotive experience led us to expand into Connecticut, bringing the Keeler legacy to even more customers. In 2021, we acquired BMW of Ridgefield, allowing us to bring our renowned expertise and customer-first approach to BMW enthusiasts in the area. In 2024, we continued to grow with the addition of Genesis of Ridgefield, offering a new level of luxury and innovation to the region.

These expansions enable us to serve more drivers with the same dedication to quality, expertise, and care that has defined Keeler for decades. Whether you're in New York or Connecticut, you can expect the highest level of service, a world-class selection of vehicles, and a team that always puts your needs first.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Latham, NY
Year Founded
1967
Social Media