Job Description

GLADSTONE MITSUBISHI | A subsidiary of Time Auto Group

Gladstone Mitsubishi is looking for an enthusiastic and customer‑focused BDC Sales Representative to join our growing team! In this role, you’ll be the first point of contact for many of our customers—building relationships, responding to inquiries, and supporting the Sales team by creating quality appointment opportunities.
It is TIME to love where you work—and we’re excited to welcome someone who thrives on communication, organization, and helping customers take the next step in their vehicle search.

Time Auto Group is recognized as Oregon's Top 10 Best Places to Work 2026

Our mission is to provide a fun, positive, healthy, and ethical workplace while supporting both employees and managers. We value strong communication, collaboration, and work/life balance across every department.

Why our BDC Representatives enjoy working here:

• Organized call flow with clear expectations and support.
• A team‑driven environment that values communication and follow‑up.
• Training that builds confidence in product knowledge and sales processes.
• Opportunities to grow into Sales, Leadership, or Management roles.
• A culture built on integrity, respect, and doing the right thing.

Schedule Wednesday - Sunday 8:30a-4:30p

Compensation $16.30/hr + Commission

What You Will Do:

BDC Sales Representatives play a key role in driving customer engagement and sales momentum. Responsibilities include, but are not limited to:

• Build long‑term relationships with guests through consistent communication.
• Assist the Sales department with incoming vehicle inquiries.
• Manage inbound and outbound calls for new and used vehicle leads.
• Follow up on internet leads and owner loyalty databases.
• Gather, track, and update guest information accurately.
• Maintain detailed notes and timely updates within the CRM.
• Schedule and confirm appointments for the Sales team.
• Perform other duties as assigned.

Qualifications

• 6 months to 1 year recent experience a BDC Representative or related position preferred.
• Valid driver's license and clean driving record preferred.
• Available to work flexible hours and weekends.
• Proficient finance knowledge, documentation skills, phone etiquette, effective scheduling.
• Self-starter mentality and ambitious spirit preferred.
• Ready to waste no time on learning new product ins and outs, eager to improve.
• Phenomenal communication skills with customers and team members.
• Professional, well-groomed personal appearance.

What's in it for you

• Medical, Dental, and Vision eligible 1st of the month after 30 days of employment.
• 401k eligible after 90 days of employment.
• Employee Assistance Programs.
• Paid Holidays (7, plus Veterans Day for eligible Veterans).
• Paid Vacation (40 hours at 1 year, tier levels with tenure).
• Career Development Coaching.
• Career advancement and training programs.
• Positive and Supportive Culture that values Employee Empowerment, Community, Communication, Recognition & Respect.
• Professional, Safe, and clean work environment.
• Employee discounts on Parts, Service and Vehicles.

This position does not have any supervisory responsibilities.

Our team is dedicated to helping one another just as much as we are passionate about helping clients! Our managers work just as hard as our employees, our playing field is even and supportive. Our motto is "Always do the right thing." If you are that qualified individual and are seeking an employer who supports your personal and professional goals, we just may have the position that only you can fill!

Pre-employment screening includes background check and drug test. (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.