L0379 BMW of Sterling
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
Business at Sterling BMW is better than ever, and we need an additional Service BDC Representative for our Service Department to help us keep up with increasing demand to fulfill our customers’ needs. In this vital role, you will communicate with our Service Customers to make sure that their vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an important point of contact and an integral part in ensuring customer satisfaction and retention.
What will you be doing?
Answering inbound phone calls, and tend to customer needs
Scheduling and setting appointments for Service
Reaching out to customers whose vehicles are due for service
Follow up with via phone, email, and text
General administrative duties, as assigned
Maintain outstanding phone etiquette
Provide a best-in-class customer experience
Who are we looking for?
Polished, professional, and customer-focused
Ambitious self-starter
Ability to present information in a clear and professional manner
Strong time management skills
Computer proficiency
We offer industry-leading benefits:
Competitive pay
Medical, Dental, Prescription and Vision Plans
Paid Holidays & PTO
Company- Paid Short and Long-Term Disability
Company-Paid Life Insurance
401(k) Retirement Plan with Employer Match
Free Employee Health Clinic
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
