Job Description

Dealership:

L0388 Chrysler Dodge Jeep Ram of Seminole County

Chrysler Dodge Jeep Ram of Seminole County is Hiring!

Where Great Sales Starts with Great People – Everyone Fits Here!

Sales Business Development Center (BDC) Administrator

Job is onsite and reports to the General Sales Manager

Shift: 9:00 AM – 6:00 PM

Chrysler Dodge Jeep Ram of Seminole County, part of the Lithia & Driveway family of dealerships, is looking for a motivated Sales Business Development Center (BDC) Administrator to join our award-winning team!

If you're looking for an employee-focused workplace with outstanding growth opportunities and a team that values exceptional customer service, this is your opportunity to build a rewarding career with one of the best automotive groups in the industry.

What You'll Do

• Respond to inbound service inquiries by phone, email, and text.
• Schedule and confirm service appointments.
• Deliver an exceptional customer experience with every interaction.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Maintain accurate customer records and appointment details.
• Work closely with the service team to support daily operations.

What We're Looking For

• Previous automotive dealership Service BDC, Customer Service, Call Center, or Service Advisor experience is preferred.
• Dealership Sales, BDC, or Internet Sales experience is also a plus.
• We are willing to train the right candidate with a positive attitude, strong work ethic, and a passion for customer service.
• Professional, polished, and customer-focused with a friendly, positive demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Comfortable using computers, dealership software, and multiple applications simultaneously.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Dependable team player committed to delivering outstanding service experience and building lasting customer relationships.

Why Join Us?

• Career growth opportunities with Lithia & Driveway.
• Supportive, employee-centric culture.
• Competitive compensation.
• Comprehensive benefits package.
• Ongoing training and professional development.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

For a more detailed view, visit: www.totalrewards.lithiadriveway.com

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.