De Palm Tours

Base Station Operations Coordinator - DPC

De Palm Tours  •  Oranjestad, AW (Onsite)  •  8 days ago
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Job Description

Ready to Lead? Step Up and Drive the Experience!

Are you passionate about creating unforgettable experiences? Do you thrive under pressure and have a knack for coordination and leadership? If so, this is your moment! We’re looking for a dedicated, energetic, and organized team player to join our Bus Operations team as Operations Coordinator

As a heartbeat of our transportation operations, you’ll ensure smooth bus transfers, coordinate with departments, support drivers, and help deliver outstanding service to every guest.

Qualifications:

  • M.A.V.O. diploma or equivalent

  • Age 25+ with a valid driver’s permit (D-license is a big plus!)

  • At least 1 year of experience in the experience or hospitality industry

  • Previous experience as a Bus Driver is a plus

  • Fluent in English and Spanish (Dutch and Papiamento are a bonus)

Required Skills:

  • Strong leadership & coordination abilities

  • Calm under pressure, with excellent problem-solving skills

  • Great communicator & people person

  • Physically capable of lifting luggage

  • Committed to top-tier customer service

  • Team player with a positive attitude

Responsibilities:

At the Base Station:

  • Oversee and supervise all Base Station activities

  • Manage driver schedules and handle sudden changes

  • Communicate professionally with guests and departments

  • Register transfer confirmations and assist with requests

  • Keep the monthly calendar updated and assist Reservations

  • Ensure accurate data collection & reporting

At the Main Office:

  • Track and report any bus damages

  • Ensure on-time driver departures

  • Check hotel logbooks for timely pickups

  • Coordinate bus and driver availability

  • Perform spot checks and monitor route compliance

  • Collaborate with Maintenance to keep buses in top shape

  • Support at the Cruise Terminal when needed

General Duties:

  • Promote team spirit and open communication

  • Lead by example and support company policies

  • Be flexible – step in as Bus Driver or Tour Guide when needed

  • Comply with annual drug test requirements

  • Take on other tasks as assigned

Apply now and become a vital part of the Bus Operations & Base Station team!

De Palm Tours

About De Palm Tours

De Palm Tours is your ultimate one-stop shop for fun and adventure in Aruba! We offer an extensive selection of tours and activities, perfect for all ages and preferences. Whether you’re into mellow cruising, wet 'n wild action, cool comfort, or rugged off-road exploration, we have something for everyone.

Founded as a tour and transfer company in 1960, De Palm Tours has earned the trust and won the hearts of countless Aruba visitors, from first-timers to repeat guests. Starting with just six employees, we have grown to a team of over 300 dedicated staff members, all committed to providing a convenient, hassle-free portal to a wide variety of vacation experiences on Aruba.

We are proud to be the only tour operator in Aruba gold-certified by EarthCheck, reflecting our commitment to sustainable tourism and environmental responsibility.

Our Offerings Include:

1. Airport Transportation

2. Snorkeling & Sailing Trips

3. Off-Road Safaris & UTV Tours

4. Sightseeing in Luxury Buses

5. Unique Submarine Tours

6. Fun for everyone at De Palm Island

7. Sea Trek - Underwater Helmet Walk

8. Snuba - A Fusion of Scuba and Snorkeling

9. Group Functions (Destination Management Services)

10. Tours for Cruise Passengers

De Palm Tours is also the perfect place to start or grow your career. Our team members always have fun and learn a lot about our dynamic tourism industry. Join us and experience the best of Aruba with De Palm Tours, where adventure and career growth are just a click away!

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Oranjestad, AW
Year Founded
1960
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