AVATR Global Design Center

海外服务运营专家(base国内)

AVATR Global Design Center  •  Onsite  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

海外服务运营专家(base国内)
上海
全职
运营类
本科及以上
职位描述
一、岗位职责
1. 海外服务运营
负责建立并运行海外服务运营管理节奏(周例会/月度复盘/专项追踪),组织各大区按统一口径输出运营数据、问题清单与行动计划;推动行动项按期闭环,形成可追踪的管理闭环机制。
2. 指标体系与数据看板建设
搭建并维护海外服务运营指标体系与数据看板,负责指标定义、口径统一、数据收集与校验,输出周报/月报/季度复盘材料,为管理层与大区提供及时、准确、可对比的数据支持。
3. 大区对接与落地推进
作为中台对大区的日常运营接口人,收集大区需求与痛点,推动总部标准、政策与流程在区域内执行落地;对执行偏差、关键风险进行预警与升级,协同标准/政策岗位与相关职能提出解决方案并跟踪结果。
4. 专题分析与持续改善推动
围绕关键经营主题开展专题分析,识别关键问题与根因,提出改进建议并推动跨部门/跨区域改善落地。
5. 售后服务项目管理
牵头或参与售后服务类项目的项目管理工作。
职位要求
二、任职要求
1. 学历:本科及以上学历,汽车、数据分析、供应链、管理类等相关专业优先。
2. 工作经验:
- 3年以上售后服务运营/业务运营/数据运营相关经验;有汽车主机厂、服务体系或海外业务协同经验优先;
- 有运营报表体系搭建、指标口径治理、跨部门项目推进经验者优先。
3. 能力素质:
- 数据敏感与逻辑强:能把数据转化为问题与建议,具备结构化表达与复盘能力;
- 推动闭环能力强:善于跨团队沟通协调,能持续跟踪直到结果落地;
- 细致严谨:对指标口径、数据准确性、流程节点与合规要求敏感;
- 抗压与多任务:能适应跨时区协作与多项目并行。
4. 工具与语言:
- 熟练使用Microsoft Office(尤其Excel/PowerPoint);会Power BI/SQL者加分;
- 具备良好的英语读写与口头沟通能力,可作为工作语言;
5. 其他:责任心强,能够根据业务需要支持接受海外出差;
投递
AVATR Global Design Center

About AVATR Global Design Center

The Future of Emotionally Intelligent Mobility

At AVATR, we are transforming mobility through emotion. Our vehicles transcend traditional transportation to become intelligent, intuitive companions that connect with you on an emotional level.

By blending leading design with advanced technology, we create human-centered experiences that are not only visually stunning and highly efficient but also meaningful, interactive, and personalized.

Through our global collaboration with CHANGAN Automobile and CATL’s breakthrough battery technology, combined with leading global intelligent driving innovations, we’ve established a new-generation intelligent EV platform. This platform is powered by its New Architecture, advanced computing, and high-voltage charging capabilities. Together, these innovations lay the foundation for AVATR as a leading smart electric vehicle (SEV) brand.

Join us in shaping the future of emotional intelligent mobility, where technology and design unite to create meaningful experiences – on the road and beyond.

Imprint:

AVATR GmbH

Taunusstraße 21, 80807, Munich, Germany

VAT Number: DE339149892

Tax Number: 143/117/00619

HRB 262573

Industry
Automotive & Mobility
Company Size
201-500 employees
Headquarters
Munich, DE
Year Founded
2018
Website
avatr.com
Social Media