Job Description

Why us?

At The Ben, West Palm Beach, every corner tells a story, inspired by the legacy of Byrd "Birdie" Dewey and her iconic Ben Trovato estate. That spirit of creativity, elegance, and individuality carries through everything we do, shaping a hospitality experience that feels Exactly Like Nothing Else. From The Ben to its most intimate gathering spaces, every detail is designed to create meaningful moments for every guest who walks through our doors.

At Proper Grit, tucked within The Ben, guests are welcomed into a whisky and supper club inspired experience where timeless tradition meets modern sophistication. With its warm ambiance, curated spirits, and elevated dining atmosphere, Proper Grit is more than a restaurant. It is a destination for connection, conversation, and unforgettable evenings in the heart of West Palm Beach.

As a Bartender at Proper Grit, you are at the center of that experience. You craft thoughtfully balanced cocktails, guide guests through curated whisky selections, and create moments of genuine hospitality at the bar. With every pour, recommendation, and interaction, you bring knowledge, presence, and personality to an environment built on refinement and storytelling.

The Bartender position is about more than mixing drinks. It is about understanding flavor, anticipating guest preferences, and creating an atmosphere where every visit feels intentional and memorable. You move with precision and care, ensuring each beverage reflects the elevated standards and distinctive character of Proper Grit.

Learn more about our collection of experiences:

The Ben West Palm — https://www.thebenwestpalm.com/Proper Grit — https://www.propergrit.com/Spruzzo Rooftop — https://www.spruzzowestpalm.com/The Ben Events — https://www.thebenevents.com/

Behind every great bar experience is a Bartender who brings it all together. From the moment the bar is set, through each carefully crafted cocktail, to the final guest farewell, the Bartender is responsible for creating an experience that feels seamless, welcoming, and memorable.

This role goes beyond mixing drinks. It is about setting the stage for service, engaging with guests throughout their visit, and maintaining an environment where quality, hospitality, and attention to detail are consistently delivered. From preparation and presentation to cleanliness and closeout, every action contributes to guest satisfaction and the overall success of the bar.

With a focus on both service excellence and operational standards, the Bartender helps ensure each shift runs smoothly while supporting the financial and experiential goals of the establishment. Every drink poured and every interaction matters in creating an atmosphere guests want to return to again and again.

Responsibilities

• Crafted and served cocktails, wine, and beer to the highest standards, following recipe specifications and presentation guidelines.
• Provided knowledgeable beverage recommendations and pairings, confidently describing spirits, vintages, and tasting notes.
• Maintained speed and quality during high-volume service by managing multiple drink orders, tickets, and timing to support front-of-house operations.
• Ensured accurate POS transactions, cash handling, and execution of opening and closing bar procedures.
• Maintained bar cleanliness, inventory, and par levels while completing daily setup and end-of-shift restocking.
• Enforced responsible alcohol service and consistently verified guest identification in compliance with policies.
• Assisted with menu development, seasonal cocktail features, and staff training initiatives as requested.

Qualifications

Education/Formal Training

Bartending training and certification, TIPS Certified

Experience

• Minimum 2–3 years’ experience bartending in fine‑dining or upscale, high‑volume hospitality environments.
• Strong technical cocktail skills and working knowledge of wine and spirits; sommelier or beverage certifications a plus.
• TIPS (or equivalent responsible service) certification required.
• Excellent communication, upsell, and guest service skills; ability to multitask and remain composed under pressure.
• Professional appearance, reliable attendance, and a team‑first attitude.

Knowledge/Skills

Must be 21 years of age to serve alcoholic beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs.
• Bending/kneeling -ability to bend to lower level cabinets and lift trays.
• Mobility -maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must be able to ruse records and all special requests.
• Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Ability to accurately count cash. Ability to operate cash register.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift