Job Description

We are seeking a friendly, professional, and service-oriented team member to join a lively hospitality environment in Downtown Roanoke. The ideal candidate enjoys creating memorable guest experiences, thrives in a fast-paced setting, and brings a strong sense of attention to detail, teamwork, and consistency. This role is a great opportunity for someone who is passionate about hospitality and committed to delivering excellent service. We offer competitive hourly base pay plus tips.

Responsibilities

• Prepare and serve beverages accurately, efficiently, and in accordance with company standards.
• Provide welcoming, attentive, and professional service to guests throughout their visit.
• Take and process orders while maintaining a clean, organized, and well-stocked service area.
• Check identification and follow all legal, safety, and responsible service guidelines.
• Maintain knowledge of drink recipes, menu offerings, and promotional items.
• Handle payments accurately and support smooth guest transactions.
• Work collaboratively with team members to ensure excellent service and efficient operations.
• Monitor inventory levels and communicate supply needs as needed.
• Follow sanitation, cleanliness, and opening/closing procedures.

Qualifications

• Previous hospitality, food and beverage, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to remain organized and composed in a busy environment.
• Basic math skills and comfort handling cash and payment systems.
• Ability to follow policies, procedures, and responsible service requirements.
• Flexible availability, including evenings, weekends, and holidays as needed.
• Team-oriented mindset with a positive and professional attitude.

What We Offer

• Competitive hourly base pay plus tips
• A dynamic and engaging workplace environment.
• Opportunities to build hospitality skills and grow within the team.
• A supportive atmosphere that values professionalism and guest satisfaction.

Physical Requirements

• Ability to stand for extended periods of time.
• Ability to move quickly in a fast-paced service setting.
• Ability to lift and carry supplies or product as needed.

If you are enthusiastic about hospitality and enjoy delivering excellent service in a vibrant downtown setting, we encourage you to apply.

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.