Job Description

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12pm-2pm
2500 E. Devon Ave | Des Plaines, IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Responsible for providing memorable beverage experience to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.’
• Experience assessing and deescalate guest issues and intoxicated guest.
• Extensive knowledge of drink recipes and product knowledge.
• Provides/mixes/prepares drinks to the expectations of guest service and established recipes
• Maintains temporary bank during entire shift, and responsible for beginning funds, and funds collected throughout shift
• Expected to accurately and immediately ring in food/drink orders
• Helps maintain the organization and cleanliness of beverage outlets and stations including moving furniture to prepare the space for guests
• Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
• Maintains a clean station at all times
• Possesses complete knowledge of all procedures related to the job.
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Knows the menu items, specials, and prices.
• Ensures thorough communication between shifts.
• Remains up to date on all Departmental Policies and Procedures.
• Complies with all departmental rules, side work assignments, and departmental procedures.
• Performs all other duties specified or assigned.

Job Requirements:

• Two (2) or more years bartending experience, preferably in gaming/hospitality environment
• Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
• Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving cocktails.
• Must have money-handling experience and basic math skills.
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed
• Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures
• Ability to communicate with Team members and guests
• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements
• Ability to work flexible shifts and days of the week including holidays

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts