Job Description

Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work atmosphere. Help create remarkable guest experiences at our world-class resort, which features a lively casino that is home to the world’s largest Race & Sports Book; incredible restaurants, nightlife, and live entertainment; and the convenience of a Las Vegas Monorail station onsite for easy access to the Las Vegas Strip. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

General Summary Of Duties:

Safely assist the bartender/cocktail server in providing beverage service by maintaining adequate supply of garnish, glass, ice, liquor, etc. at assigned work station.

Role and Responsibilities: (Includes but is not limited to the following)

Retrieve orders from storeroom.

Visually check beverage stock received against written requisition with storeroom personnel, to ensure order is accurate.

Upon delivery to the bar, recheck items with bartender for completeness.

Cut, slice and peel perishable garnishes and fruits, mixes and pours juices in sufficient amounts according to projected business. Store back-up supplies needing refrigeration in prescribed containers for later use.

Check and assist bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for work station.

Scoop ice from ice bins, transport to service areas and replenish ice containers for usage.

Wash/stock glasses.

Box and save empty liquor bottles as they accumulate for later returns and requisitions.

Transport, tap, replace and perform routine maintenance requirements on heavy beer kegs.

Obtain change for bartenders from dispatch cage on request.

Qualifications

Performance Requirements: (Knowledge, skills and abilities)

Ability to read, write, speak and understand the English language and utilize math skills for beverage requisitions and inventories.

Ability to understand verbal English sufficient to understand verbal job requests from supervisor, bartenders, cocktail servers, and guests.

Communicate with supervisor throughout the shift.

Basic mathematical skills necessary to obtain/make change from Dispatch Cage and understand portion sizes.

Sufficient manual dexterity of hand in order to use shovel, knives, corkscrew and glasses.

Ability to operate equipment including ice shovel, blenders, glass washer, and liquor, soda, and juice guns.

Perform all assigned side work to include replenishing/restocking workstation with supplies.

Ability to read, write, speak and understand the English language in case of emergency situations and to read safety and/or caution notices.

Ability to read, write, speak and understand the English language to comprehend product labeling instructions to enable the safe application of products and processes.

Ability to organize/prioritize work, meet deadlines and work with minimal supervision and multiple interruptions.

Ability to remain alert throughout the duration of the shift and remain calm during emergency situations.

Ability to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions. Ability to relate to all levels of management, guest and employees in verbal/written form.

Check station before, during and after shift for proper set-up and cleanliness.

Good working knowledge of accepted standards of sanitation.

Ability to read, write, speak and understand the English language to complete job requirements and communicate with other employees.

Social skills as demonstrated by the ability to deal with internal/external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve problems and concerns.

Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive, clear speaking voice, answering questions and/or offering assistance giving accurate information regarding plans, policy or procedures within guidelines.

Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information within hotel guidelines.

Ability to maintain attendance in conformance with standards.

Ability to maintain a neat, clean and well-groomed appearance.

Additional Information

Experience Requirements

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Education Requirements

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Westgate Resorts is an Equal Employment Opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.