Job Description

CINÉPOLIS CAREERS

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.

AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!

Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!

JOB DESCRIPTION

DEPARTMENT: Operations

LOCATION: Theater

SUPERVISORY RESPONSIBILITY: NO

REPORTS TO: General Manager

Cinépolis is MORE THAN A MOVIE ™ Together, we light up the lives of our guests and each other with Film, Food, and Fun!

Employee Perks

• At Cinépolis, USA, we value our employees and strive to provide a rewarding and enjoyable work environment. That's why we offer a range of exciting perks to show our appreciation for their hard work and dedication. These perks are just a few ways we show our employees how much we value their contributions and commitment to excellence.

FREE EMPLOYEE TICKETS

• Employees may attend movies with a guest for free!

FREE POPCORN & SODA

• Employees may enjoy free popcorn and soda while working their shifts!

50% FOOD & BEVERAGE DISCOUNT

• Employees may enjoy 50% off food and beverage items, excluding alcohol, from the menu and concessions while working and off the clock as guests!

FREE EMPLOYEE MEAL

• Employees who work 4 hours or more during a shift may enjoy a free meal!

EMPLOYEE RECOGNITION

• Cinepolite of the Month Recognition includes:
• Digital Marketing Campaign for employees with a recognition pin
• Private watch party with twenty (20) guests
• Pizza, Popcorn and Non-Alcoholic Beverages Provided or
• Free employee meals for a month

ADVANCEMENT OPPORTUNITIES

• Strategic Development Plans
• Internal Promotional Opportunities
• We invest in YOU!

JOB DUTIES

• Greet guests who approach all bar areas immediately with a smile and warm hospitality, embodying Nice and Amazing Service.
• Demonstrate Passion and Commitment by rapidly and accurately taking food and beverage orders and using selling maximizations for every guest.
• Create a unique and fantastic experience for guests by possessing complete knowledge of bar and menu items and being able to make recommendations.
• Check patrons' identification to ensure that they meet minimum age requirements, 21 or order, for consumption of alcoholic beverages.
• Mix, garnish, and serve alcoholic and non-alcoholic drinks for server orders and patrons of the bar, lobby, and lounge following standard recipes.
• Clean as you go, including glasses, utensils, bar equipment, and bussing tables.
• Implement alcohol service and safety training, including but not limited to ensuring that alcohol is consumed in designated areas only, not over-serving an intoxicated guest, and do not hesitate to ask for management intervention if necessary.
• Set up and maintain appropriate stock levels for the bar.
• Keep the Bar Supervisor up to date on inventory levels.
• Wash and sanitize all stemware.
• Process all payments correctly and promptly to ensure a smooth transition into the theater.
• Navigate guest complaints and assist with requests or direct them to the proper resources if unable to help.
• Complete all opening, mid, and closing procedures- including but not limited to side work.
• Other duties as assigned.

EDUCATION AND EXPERIENCE AND SKILLS

• Must be 18 years or older
• 1+ years of bartending experience with a full bar
• ServSafe and Alcohol training certifications required
• Ability to work with Vista Point of Sale System and perform basic math
• Strong interpersonal skills for interacting with employees, guests, and management
• Organized and able to prioritize in a fast-paced and constantly changing environment while maintaining a smile and positive attitude
• Great communication skills with the ability to handle complex and stressful situations and issues in a positive manner
• Flexible working hours, including nights, holidays, and weekends

WORKING CONDITIONS/PHYSICAL DEMANDS

The physical demands described here represent those that many employees must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions. While performing the duties of this job, you will walk, bend, and stand for periods. The employee frequently must use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and move up to 10 pounds. The employee may be asked to lift 25lbs to 50lbs occasionally with assistance.

While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of the premise.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change or be added at any time per business needs.

Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.