Job Description

About Isla Bella Beach Resort

Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.

Skills:

• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
• Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
• Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Qualifications:
1+ years of experience working in a resort bar environment.
Must meet age requirements to serve alcohol as defined by state law.
We offer great benefits and perks.