Job Description
Job Location: SANTA MONICA, CA 90403
Position Type: Part TimeEducation
Level: High School
Salary Range: $23.00 - $23.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Restaurant - Food ServiceThis is a unique and exciting opportunity to join the team as a Bartender at the #1 Hotel in Los Angeles, as voted by Travel and Leisure: Oceana in Santa Monica, CA. This oceanfront, all-suite hotel reopened in July 2019 after undergoing a $35 million complete transformation. The restaurant will be newly renovated and relaunched with a brand-new concept and dining room design by Martin Brudnizki. The restaurant will feature a refreshed dining concept inspired by Santa Monica’s lush natural beauty. Expect an inventive menu, artfully prepared plates, and handcrafted cocktails to join a curated wine list—all resulting in a Southern California dining experience beyond compare. We are now seeking motivated and enthusiastic professionals to join our team as integral members.
As a Bartender for Hotel Oceana Santa Monica’s new restaurant, you play a vital role in achieving our goal of delivering high levels of guest satisfaction and unparalleled service by providing exceptional beverage service to both dine-in guests and room service. Over the next few weeks, we will schedule in-person and digital interviews for qualified candidates.
Apply today! Then, check your phone and email messages frequently for a message about scheduling a brief phone interview.
The How…
Throughout each shift, you are responsible for verifying the identification and age of customers, preparing and serving alcoholic beverages, accepting payment from customers, cleaning glasses and bar utensils and balancing cash receipts to record sales.
Your friendly, efficient, and high-touch approach is perfect when engaging with guests and team members. Your diligence in addressing and appropriately escalating guest feedback, concerns, or complaints while clearly and tactfully communicating with servers, bartenders, and kitchen staff is an asset and contributes to effective restaurant operations.
Your year-plus experience as a bartender in a fine dining setting is helpful for quickly acclimating to the job responsibilities.
The Details…
You will work a full-time hospitality schedule defined by operational needs, including weekends and holidays.
Willing to conform to hotel dress and grooming standards, which include wearing the hotel-issued uniform, no visible tattoos while wearing a uniform, no unnatural hair colors, no piercings other than one pair of earrings, and neatly groomed facial hair.
We offer a range of benefits to meet your needs, including medical, dental, vision, 401(k) retirement savings account, and basic life insurance options. New employees accrue 80 hours of vacation in the first year and earn up to 80 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six annual holidays*.
After you apply, please listen to voicemails, answer calls from unknown numbers, and check your emails for a message from us regarding the next step.
*To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.
Hotel Oceana Santa Monica is an Equal Opportunity Employer.
We will consider all qualified Applicants, including those with Criminal Histories, for employment in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Job
Summary
We are seeking an energetic and customer-focused Bartender to prepare and serve beverages while creating a welcoming and enjoyable experience for guests. The Bartender is responsible for mixing drinks accurately, maintaining a clean bar area, and ensuring responsible alcohol service.
Key Responsibilities
- Greet guests and provide friendly, attentive service at the bar
- Prepare and serve alcoholic and non-alcoholic beverages according to recipes and standards
- Check customer identification to verify legal drinking age
- Maintain a clean, organized, and well-stocked bar area
- Take orders accurately and process payments using the POS system
- Monitor guests’ alcohol consumption and practice responsible service
- Restock bar supplies and assist with inventory as needed
- Handle customer concerns professionally and promptly
- Follow all health, safety, and sanitation regulations
- Collaborate with servers and kitchen staff to ensure smooth service
Qualifications
- Knowledge of classic cocktails, beer, wine, and spirits preferred
- Strong customer service and communication skills
- Ability to work efficiently in a fast-paced environment
- Basic math and cash-handling skills
- Ability to stand for extended periods and lift moderate weight
- Previous bartending experience preferred (training may be provided)
Skills & Attributes
- Friendly and outgoing personality
- Strong multitasking and time-management skills
- Attention to detail and consistency
- Responsible and professional demeanor
Work Environment
- Fast-paced bar or restaurant setting
- Flexible schedule including nights, weekends, and holidays
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- Core Responsibilities
- Mix, garnish, and serve drinks according to recipes and customer requests
- Take customer orders and process payments
- Provide friendly customer service and create a welcoming atmosphere
- Check IDs and follow local laws and workplace rules
- Keep the bar area clean, stocked, and organized
- Set up the bar before shifts and close it down afterward
- Stock liquor, mixers, ice, glassware, and supplies
- Clean glasses, tools, and surfaces
- Monitor inventory and report low stock
- Safety & Professionalism
- Follow health and safety standards
- Handle customers responsibly and calmly
- Work as part of a team with servers and kitchen staff
- Other Possible Duties (varies by workplace)
- Create or suggest drink specials
- Handle basic food service (like snacks or appetizers)
- Train new staff
- Preparation & Maintenance
QualificationsRequired Skills and Abilities
- Treats all guests with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics
- Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled
- Excellent verbal and written communication skills with the ability to write and speak clearly
- Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
- Knowledge of applicable laws and regulations
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Ability to enforce company policies regarding the consumption of alcohol
- Ability to function well in a fast-paced, high-volume environment
Education and Experience
- A high school diploma or GED is required, or equivalent work experience in the hospitality industry
- At least two years of prior experience tending bar
- Food and alcohol certifications (ServSafe and Responsible Beverage Service) required
- Prior bartending experience in a hospitality environment is preferred, but not necessary
Physical Requirements
- Expected work hours: Full-time on a schedule defined by operational needs
- Travel: None
- Work environment and physical demands:
- - Able to frequently lift or move items weighing up to 10 pounds; occasionally needs to lift or move items weighing up to 50 pounds
- - Able to use hands to use and manipulate tools and objects or control equipment; adequate vision to do the same safely
- - Able to move about the property to perform assigned tasks and responsibilities, including standing for extended periods, walking or otherwise traversing the property, climbing stairs, stooping, kneeling, or crouching to perform functions
- FLSA Status: Nonexempt
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities are subject to change at any time, with or without notice.