Job Description

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Responsible for providing exceptional beverage service and creating memorable experiences for members and guests in all club areas. This position combines technical mixology skills with a genuine focus on hospitality, ensuring that every interaction is personalized, professional, and aligned with the highest service standards. Additionally, this role works closely with the Food and Beverage team to maintain operational efficiency, spotless workstation presentation, and the promotion of products that enhance the dining experience.

RESPONSIBILITIES OF THE POSITION:

• Know all members, their families, and guests by name, becoming familiar with their tastes, needs, and preferences.
• Execute all assigned tasks efficiently, professionally, courteously, and with a sense of urgency.
• Promote the club’s interests by actively participating in activities, events, and meetings of the Food and Beverage department.
• Maintain positive working relationships with colleagues and supervisors.
• Care for and keep operational equipment, tools, uniforms, and assigned electronic devices in optimal condition.
• Ensure spotless cleanliness of glassware, bottles, shelves, refrigerators, and work surfaces.
• Support the Shift Supervisor with bar and storage area openings and closings, as well as setup and breakdown of service stations.
• Oversee the member experience regarding served beverages, ensuring satisfaction and handling special requests courteously.
• Promote special drinks to enhance member experience and increase average consumption.
• Accurately record consumption in the billing system, ensuring correct charges to the corresponding member.
• Collaborate proactively with coworkers without waiting to be asked.
• Develop cocktail menus alongside the supervisor and maintain wine inventory levels (by the glass and by the bottle).
• Maintain a reasonable stock of products, communicating constantly with supervisors and management.
• Perform other related duties as assigned by management.

REQUIRED ATTITUDES/ BEHAVIORS

• Takes initiative and anticipates service needs.
• Pays genuine attention to members and colleagues.
• Works harmoniously and cooperatively with others.
• Communicates clearly, respectfully, and empathetically.
• Strives to exceed member expectations.
• Take care of every aspect of service and presentation.

REQUIRED EXPERIENCE, ABILITIES, and/ or SKILLS

• High school diploma (preferred).
• Minimum of 3 years of experience as a bartender in high-end hotels, fine dining restaurants, or private clubs.
• Intermediate to advanced English proficiency (B2–C1).
• Solid knowledge of mixology and both classic and contemporary cocktails.
• Knowledge of wines and food pairing.
• Full mastery of service protocol.

COMPETENCIES FOR SUCCESS IN THE ROLE

• Teamwork: Fosters a collaborative and supportive environment.
• Proactivity: Acts with initiative and solution-oriented focus.
• Communication: Communicates clearly, empathetically, and professionally.
• Innovation: Proposes creative ideas to improve service and member experience.
• Organization: Manages workstation and time efficiently.

REQUIRED EDUCATION

• High school diploma (preferred).
• Bartender certification.
• Valid Food Handling Permit.

HEALTH AND SAFETY NEEDS

• Ability to stand and move continuously for over 7 hours per shift.
• Ability to lift and carry loads up to 20 kg safely.
• Adaptability to work in environments with frequent temperature changes (cold to hot).
• Fine and gross motor coordination for handling utensils, glassware, and equipment precisely.
• Adequate visual and auditory capacity to operate in dynamic, high-interaction environments.

About Us

About the Project - Zapotal Beach Club

Zapotal Golf & Beach Club is located on the North Pacific shore of Costa Rica in the heart of the Gold Coast. Costa Ricans are known for their Pura Vida attitude- a “pure life” with low stress, good times, and the great outdoors. Guanacaste is one of National Geographic’s five Blue Zones and retains its allure as one of the most hospitable places in the world. Members can enjoy ad-ventures on sea and land, a leisurely round on the 18-hole Tom Fazio golf course, delight in lo-cal organic meals, and indulge in a spa treatment or a workout. Take this friendliness and infuse it into a one-of-a-kind private family community, and you get pure magic. It’s the Discovery way. Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about our club, please visit: https://zapotalbeachclub.com/

About Discovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxu-ry residential private club communities and resorts worldwide. We have grown to be the prem-ier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

We don’t build buildings, but rather we build settings where families can create intergenera-tional memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.