Job Location Bensalem, PA 19020 Education Level None Travel Percentage None Job Shift Any Job Category Restaurant - Food Service
Interact with Guests while following service standards to ensure an overall expedient, excellent Guest experience to create return Guests while responsibly serving beverages in moderate amounts, not to promote overindulgence or advocate any action that could cause Guests to become intoxicated.
Reports to: Manageron Duty
Job Tasks
Main Responsibilities, Required Skills and Knowledge
Guest Service Must consistently be able to assess, anticipate and meet Guests’ needs and respond quickly without losing focus or projecting a mood that detracts from the Guests’ overall experience.
Communication Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. Must understand instructions, read written company memorandums and communicate when he or she needs more direction or training.
Interpersonal Relationships Must adapt to different personalities of Guests and coworkers without losing focus.
Teamwork Working together as a team is a critical success factor of any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment.
Performing General Physical Activities Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time.
Problem Solving and Conflict Management Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.
Analytical Skills General accounting and mathematical skills required along with point of sale application knowledge. Must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems.
Technical Skills Must correctly operate various mechanical devices such as POS systems, credit card machines and mixers.
Quality Control and Priority Assessment Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the Guests.
Language Skills Must be able to write and speak English effectively.
Flexibility Occasionally works overtime and assists with the workload of others if needed. Additional responsibilities may be assigned as needed.
Benefits
The taste of Philadelphia sports came alive late one night in 1987. An argument and a brotherly brawl over mom’s unique gravy at 4 am in the Ciarrocchi household, led to what is now the unique Chickie’s & Pete’s zesty cuisine. With a mother’s ingredients, a respected family business, and Pete’s own tried, tested, and perfected French fry reinvention, Crabfries®, Pete Ciarrocchi was destined for success.
The story began a decade earlier when, in 1977, Peter and Henrietta Ciarrocchi bought the Robbins Avenue taproom in the Mayfair neighborhood of Philadelphia. Young Pete followed his parents’ example and served the regulars with a smile. He was and still is a friend to all. Growing up Pete ran with both jocks and rockers. He could change minds, influence peers, and even reinvent taste. In 1987 Pete made sure his parents’ legacy lived on. Pete became the face of Chickie’s & Pete’s with the help of his brother, Tom. His charisma, dynamic personality, and great food were enough to bring in the crowds on Sunday to celebrate, jeer, and be Philadelphia. Pete understood the pulse of the city: food, sports, and people.
In 1998, The Vet, the once home of the “Iggles” and the “Phightin’ Phils” became Pete’s new home and kingdom. Led by his proprietary Crabfries®, the Mayfair family business became a fan favorite concession. Pete’s infectious energy and impressive cuisine became his recipe for success. From Andy Reid’s late night meetings, “taxi crabbing” Eagles players from airport to complex, to mixing it up with Oprah and Jon Bon Jovi, Pete Ciarrocchi’s success has exploded.
The Chickie’s & Pete’s hometown flavor has expanded to 10 locations across Philadelphia and New Jersey and was voted ESPN’s #1 Sports Bar on the East Coast.
In late 2009, Pete unveiled his “reinvention of the sports bar,” PLAY². This trademarked concept… where you don’t just watch sports on TV, you become the sport… has massive momentum and is our platform for growth.
