Job Description

Work and Perks

Personalities wanted: Unique ones.

At Miller’s Ale House, you’re not just serving guests amazing food and drinks; you’re making our atmosphere truly unique. Our full-service bar features specialty cocktails, like our Watermelon Margarita; a nice wine selection; and over 75 varieties of local craft, seasonal and domestic beers.

So what does it take to work with us?

We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right and you’ve got our interest.

What we offer:

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health Benefits

Requirements and Qualifications

• Arrives to work on time as scheduled in full uniform
• Greets Guests with a warm and friendly manner and acknowledges everyone who comes within 5 feet with a smile
• Provides highest level of service by adhering to all Miller’s Ale House service standards
• Follows the steps of service as defined in the training materials
• Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
• Works directly with other Team Members to ensure all the Guest’s needs are fulfilled in a timely manner
• Ensures bar and menu knowledge to address Guests questions, including food allergy issues
• Ensures proper food handling and sanitation of work areas
• Interacts with Guests to create “Ale House Raving Fans”
• Maintains a neat and organized bar work areas; to include bar tops and area around the outer bar
• Notifies Management immediately of any potential Guest, Team Member, or operational issue; to include long ticket times

SAFETY & SANITATION

• Washes hands every 30 minutes throughout the shift
• Ensures all food and alcohol is served responsibly and in accordance of company standards and state service requirements
• Maintains clean and sanitized work areas
• Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

TEAMWORK, SKILLS AND EDUCATION

• Supports other Front of House functions as needed, insuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility
• Positively communicates with other Team Members and Management to keep one another informed
• Possesses communication skills and the ability to work alone as well as with a team
• Ability to multitask and work in a fast-paced environment
• Ability to work with numbers and handle cash
• Possesses basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
• Must be a minimum of 18 years of age unless otherwise dictated by state law
• Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked

PHYSICAL DEMANDS

The Bartender is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:

• Remain standing for extended periods of time
• Bending, reaching, squatting, lifting, and carrying up to 25 lbs., for short distances
• Ability to work with varying noise levels
• Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.