Job Description

Company Description

Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment.

We combine best in class service, impeccable administrative duties with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: https://www.securitas.uk.com/services/on-site/stars/

Job Description

Be the Calm in the Centre of it All — Join Us as an SAI Specialist

Are you ready to play a pivotal role at the heart of a prestigious client environment? We’re looking for someone who thrives on precision, professionalism, and purpose — someone who can deliver exceptional service while safeguarding people, property, and information with integrity.

In this key position, you’ll be the trusted go-to for all Site Accountability and Improvement (SAI) -related enquiries, ensuring everything runs like clockwork. Your attention to detail, calm presence, and commitment to excellence will shape a safe, seamless, and client-focused experience every single day.

More than a job — this is your opportunity to represent both a world-class client and the Securitas brand with pride, confidence, and credibility. If you’re driven, discreet, and passionate about creating secure environments where people and businesses can thrive — we want to hear from you.

• Mon - Thu 08:00 - 17:00
• Fri - 08:00 - 14:00
• 42 hours per week
• £15.36 per hour

Important Information

We operate a strict zero-tolerance Drug and Alcohol Policy. All employees are expected to report to work free from the influence of drugs and alcohol. Random and for-cause drug and alcohol testing may be carried out in accordance with company policy.

Responsibilities

The STARS SAI Officer is a frontline representative of the SAI Team, ensuring tasks are completed accurately and professionally to support a safe and seamless experience for all stakeholders.

Responsible for the management of all SAI day to day activities in relation to ancillary equipment, including and not restricted to badges, battery's, belt clips and any other equipment detailed in the operations instructions. Will be responsible for the asset management of all SAI equipment and ancillaries.

• Take ownership of access-related responsibilities, ensuring all tasks are completed accurately and in line with compliance standards.
• Maintain effective communication with internal teams, contractors, and clients to support service continuity and a positive user experience.
• Carry out inventory checks and asset inspections with diligence, supporting the integrity of the SAI system through structured processes.
• Monitor and maintain accurate data records relating to access permissions, inventory usage, and service delivery.
• Uphold the confidentiality, accuracy, and professional standards expected of a trusted access control function.
• Uphold the values of Securitas by engaging stakeholders with integrity, helpfulness and vigilance.
• Support continuous improvement by sharing feedback, highlighting risks and demonstrating a commitment to learning.
• Any other duties as directed by the STARS SAI Manager.

Qualifications

• Minimum of 1 years’ experience in an operational, coordination, or administrative role within a structured, compliance-led, or security-conscious environment.
• Demonstrates an understanding of the importance of secure procedures, data protection, and access control protocols.
• Proven ability to follow structured processes with consistency and attention to detail.
• Confident communicator with experience working collaboratively across departments or with external stakeholders.
• Proficient in Microsoft Office/Excel and capable of working across multiple digital platforms and systems.
• Demonstrates a high level of discretion, professionalism and integrity when handling sensitive information.
• Capable of prioritising and managing workload independently in a dynamic setting.
• Holds or is willing to obtain a valid SIA licence.

Competencies

• Takes Ownership – accountable for quality and delivery of personal duties
• Delivers Sustainable Results – consistently meets service expectations
• Expects Excellence – maintains high standards in every task
• Is Respectful – interacts professionally with all stakeholders
• Communicates Effectively – shares information clearly and timely
• Learns Continuously – open to change and procedural updates
• Supports Development – contributes to team knowledge through accuracy and diligence

Essential

• Demonstrated ability to work reliably and accurately
• Clear and confident communication skills
• Maintains confidentiality and professional conduct
• Attention to detail with strong organisation and prioritise tasks effectively in a dynamic environment
• Proven ability to follow structured processes
• Ability to obtain National Security Clearance
• Due to the nature of this role and the level of security clearance required, applicants must be sole UK nationals (British citizens only). Unfortunately, we are unable to consider dual nationals or applicants who hold citizenship of another country, even in addition to British citizenship.
• Right to work in the UK
• Minimum 5-year checkable work/education background

Additional Information

Company Benefits

Health & Wellbeing

• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support, including financial, emotional and physical
• Dental and Physical Health Plans

Lifestyle Benefits

• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISA's
• Eligibility for Costco Membership

Learning & Development

• Support with further education
• 100's of eLearning courses
• Accredited courses by C&G, ILM, IOSH and SIA
• Leadership Development programs both local and global

See a different world with Securitas UK

Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.

At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:

• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

So what happens next?

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

Creating spaces for you to belong

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

Ready to see a rewarding world?

From day one, you'll have access to a range of benefits, including:

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Keen to take the next step...

Join a team that values your contribution, supports your growth and helps you build a rewarding career.

Click "I'm Interested" and start seeing a different world with Securitas UK.