Job Description

MAMA?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

THE MISSION?

• As the focal point of each Mama, the bar is an important place of life for our customers. Our guests must be in good hands with you.
• You ensure the smooth running of a personalized service at the bar: from order taking to payment.
• You make and serve cocktails and drinks with expertise and good vibes 🍸🍹🤩.
• Before service, you ensure proper set-up and replenishment of the bar.
• The customer experience has to be perfect ✨ and you guarantee it.

Qualifications

MADE FOR YOU? ONLY IF…

• You can handle the pressure, and we're not talking about the cooker.
• Detail is important to you, nothing is missing thanks to your anticipation!
• Like an elephant, you never forget a face (or a drink order) 😉.
• You are like Shiva, you have as many arms as customers facing you.
• You are attentive 🤗 and friendly, you are overflowing with kindness and don’t know what to do with it!
• The bar is your playground and you pamper it: clean and tidy, your apartment has never looked so clean!
• You create & engage in a warm atmosphere for Mama, forget Coyote Ugly, we prefer you behind that on the bar 😜.

You don't miss “FLAIR” 😎.

• You like your martini shaken not stirred
• Your local Irish pub is not the only bar you know 🤔

Additional Information

And now, we’re sure you already know the tune 🎶:

• First melody: “At Mama, no AI! We review your application in person and take the time to understand your journey. 🎧
• First verse: We’ll schedule an initial phone interview with our People & Culture team to see if your application fits our rhythm. 🤳
• Chorus: Once you’ve passed the phone interview, we’ll set up an online meeting 💻 or an in-person meeting at Mama 🤝 so you can meet the Gang!
• Last verse: Of course, you’ll hear back from us within two to three weeks at most, whether it’s a ✔️ or a ✖️.