Job Description

Our client based in Franschhoek is looking for a Barman join their team.

You are responsible for delivering exceptional service and ensuring an outstanding guest experience in line with company standards. This role requires a passion for hospitality, extensive knowledge of beverages and cocktails, and a commitment to maintaining high service standards.

Main Responsibilities:

Provide friendly, courteous, and professional service at all times and greet all guests warmly and professionally in accordance with the company standards.

Understand the sequence of service and anticipate guest needs.

Handle guest complaints and comments professionally, escalating to the Restaurant Manager / Manager on Duty when necessary.

Have comprehensive knowledge of the menu and wine list, making informed recommendations.

Ensure prompt and accurate service of drinks to pool and restaurant guests.

Maintain expert-level knowledge of cocktails and be able to craft them on request.

Assist guests with non-menu items, responding positively and accommodating special requests where possible.

Coffee station to be checked and res-stocked for each service / shift to ensure a smooth barista service.

Perform cleaning tasks as required, including polishing cutlery and glassware, cleaning floors, fridges, windows & service areas i.e. buffet stations.

Light and maintain the fire in the restaurant and bar during winter months.

Accurately enter all transactions into the Easipos system.

Always complete your shift cash-up and have the MOD check and sign it off.

Requirements

Experience and Skills:

At least 1 year experience in a similar position in a 5-star establishment.

Must have bar set-up, drinks service and bar hygiene knowledge, including excellent cocktail knowledge.

Be familiar with operating procedures for all Food and Beverage machines, equipment and tools.

Proficiency in POS systems (Easipos preferred).

Excellent communication skills.

Must be guest service orientated.

Inherent Requirements:

Matric.

Wine certificate course/mixology training would be beneficial.

Preference will be given to candidates from Franschhoek and neighbouring areas.

Benefits

About Red Ember Recruitment

Red Ember Recruitment - a division of Red Ember Technology (Pty) Ltd.

We are passionate professionals driven to provide Payroll and HR solutions that deliver true business value to your organisation. Our proven track record and expertise will enable you to maximise your return on investment on any Sage Payroll & HR implementation. Partner with a Talent Team that suits your customised needs.

Recruiting top talent is a powerful and reliable foundation of strength in any business. When partnered with the best recruitment team, it’s an opportunity for long-term growth, and can bring companies a competitive advantage in their industry. Red Ember Technology is a Certified Sage Platinum Business Partner, here to support any Sage client with the extra value-added services to complement and support their Sage products.

The Red Ember Recruitment team has a combined Payroll, HR and Finance industry specific experience, customised to the Sage products, as well as vast experience supporting various other products and industries. Red Ember Recruitment can assist on any level of recruitment from interns to Executive placements, bulk recruitment, response handling, or specialised headhunting.

Industry

HR & Recruiting

Company Size

11-50 employees

Headquarters

Johannesburg, ZA

Year Founded

2018

Website

redember-recruitment.co.za

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