Job Description

At The St. Regis Rome we are looking for a Barman (Temporary contract).

Reporting to the Bar Manager the role will be part of the F&B team, proud to engage our guests and to create exquisite moments.

The impact you’ll make

When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day and you lead by example to all of your team.

What you’ll do

• Represent and be the face of the hotel/bar to all guests.
• Greet guests and present menu.
• Strong task and time management abilities.
• Interacting with guests with exceptional interpersonal and communication skills.
• Positive, engaging personality and professional appearance.
• Create classics and innovative drinks exceeding guests’ needs and expectations.
• Assess guests’ needs and preferences and make recommendations.
• Make recommendations and answer all related inquiries.
• Record drink orders accurately into Micros Record wastages.
• Prepare and serve drinks in accordance with standard recipes.
• Peel, slice and pit fruit for garnishing drinks.
• Mix and garnish cocktails according to standard specs.
• Restock and replenish bar inventory and supplies.
• Serve snacks to guests seated at the bar.
• Up-sell drink and food to guests.
• Respond promptly to requests from guests in a polite and professional way.
• Eye for detail and own initiative.
• Attempt to limit problems related to guests excessive drinking by following established procedures.
• Process transactions using the POS system.
• Prepare checks for guests or open tabs.
• Process guests payments, or take tabs by using CC or room number.
• Arrange glasses and bottles into attractive and functional displays.
• Ensure clean glasses, bar equipment and working areas.
• Comply with all health, safety and hygiene standards and policies.
• Balance the cash register at the start and close of each shift.
• Order and restock bar inventory (Requisitions, fruit orders...)
• Create drinks recipes Stay guests focused and provide excellent guests experience
• Help others when required.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Comply with quality assurance expectations and standards.
• Maintain bars as clean as possible and use quiet times to clean, tidy up

What we’re looking for

• Possess a good command of Italian and English.
• Great storytelling skills.
• An excellent verbal manner and proven customer service skills.
• Good knowledge or experience of the hospitality industry.
• Good organization skills with an attention to detail.
• A team Player with flexible & positive attitude.
• Good leadership and training experience.
• Passion for the hospitality industry.
• Able to work in a fast paced environment & remain calm under pressure.
• Be able to demonstrate experience in complaint handling.
• Availability to work late nights, weekends and bank holiday as we operate 365 days a year.

What we offer

• Professional career progression at international level in Marriott hotels.
• Discounts on hotel rooms, gift shop items, food and beverage across the company.
• Learning and development opportunities online, on the job and in class.
• Charity events, Wellbeing activities through the TakeCare program.
• Experienced management & motivated and engaging colleagues
• Canteen service and uniform

Connect your passions with a rewarding opportunity

You’re a beverage enthusiast. And with us, you'll get to both refine and showcase your craft of creating cocktails. Join us and grow through opportunities to explore the business, opening yourself to various career options.

No matter your path, we’ll make sure you feel right at home.

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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.