Job Description

Barista/Espresso Clerk

Department: Food and Beverage

Employment Type: Seasonal - Full Time

Location: Holland America Denali Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Ready to turn coffee into unforgettable moments? As a Barista, you’ll be at the heart of guest interactions—serving up handcrafted beverages and delicious bites with warmth, speed, and a smile. You’ll help create exceptional dining experiences by delivering friendly, efficient service throughout our restaurant and bar, all while following state and local laws and company policies. This is more than just a job—it’s a chance to live a summer full of adventure and memories, both for yourself and the guests you serve. If you love great coffee, great people, and great vibes, this is your perfect blend!

RESPONSIBILITIES

• Organizing and setting up workspace before, during, and after each shift including stocking, cleaning, sanitizing, and preparatory work.
• Working with the F&B leadership team to ensure the smooth operation of coffee sales.
• Knowledgeable in all aspects of the coffee beverages being offered.
• Train and encourage the growth of fellow team members.
• Greeting and welcoming guests to the restaurant while maintaining a professional appearance.
• Knowledgeable present menus and recommendations to guests.
• Using the company’s sequence with guests to make sure they are having a quality beverage experience.
• Clearing, cleaning, sanitizing and resetting the venue as needed.
• Efficiently operating a computerized point of sale system, completing financial transactions accurately, making change, and running credit cards.
• Effectively and proactively communicate any safety, guest, or employee concerns with the Supervisors and Management.
• Contributing to the overall success of the venue, and welcoming guests as needed.
• Maintain high standards of cleanliness and sanitation in all work and storage spaces.
• Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.

REQUIREMENTS

• Must have or have the ability to obtain an Alaska Food Handler’s Card
• Must have a valid alcohol safety card for the State of Alaska.
• Minimum age of 21 years is required to serve alcohol in the State of Alaska.
• Must be able to lift 50 lbs./23kg.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.