Job Description

PLEASE READ ALL REQUIREMENTS BEFORE APPLYING!

We're looking for an outgoing shift supervisor to join our close-knit team-someone who enjoys crafting quality drinks, connecting with customers, and leading the team while staying busy during down time. A strong work ethic, positive attitude, and reliability are a MUST.

Do you thrive under pressure, enjoy working as part of a team, and take pride in creating a great customer experience?

Is this Starbucks for you?

We are pleased to announce a wonderful opportunity for a Barista Supervisor at our Starbucks in Downtown Spartanburg.

The Barista Supervisor will contribute to Starbucks’ success by assisting the General Manager in the execution of store operations, helping to create and maintain the Starbucks Experience for our customers.

What will you be doing most days?

• Acts with integrity, honesty and competence—promoting the culture, values and mission of Starbucks.
• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to coworkers, ensuring operational excellence and improving their performance.
• Contributes to a positive environment by recognizing changes in coworkers’ morale and performance and communicating those changes to the manager.
• Assists with the training of new team members.
• Helps conduct inventory and execute promotions.
• Maintains a calm demeanor during periods of high volume or during unusual events to continue operational standards and to set a positive example for the store’s team.
• Follows all cash management policies, and ensures all members are engaging in proper cash management practices.
• Follows health, safety and sanitation guidelines for all products, and ensures coworkers are doing such.
• Delivers legendary customer service by having a customer-comes-first attitude—connecting with the customer, discovering the customer’s needs, and responding to those needs.
• Reviews continually the store’s environment to identify problems, concerns and opportunities.
• Oversees opening and closing duties.

What are the requirements for this position?

• You must be at least 18 years old
• You have a high school diploma or equivalent
• Barista experience
• You have strong customer service in retail and/or hospitality knowledge
• You have strong problem solving and organizational skills
• You learn quickly, build relationships, and communicate effectively

Physical Requirements for this Position

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Revised 6/10/25

Please be sure to complete all sections of the application Incomplete applications will not be reviewed, and only applicants who submit a fully completed application will be considered for a call back.