
Imagine starting your work day in the heart of downtown Kalamazoo, surrounded by the lively buzz of the city and the inviting aroma of freshly brewed coffee. As an employee at Michigan's largest Starbucks, located within the elegant Radisson Plaza Hotel, you'll be part of a passionate team dedicated to delivering exceptional customer experiences. The modern, artistic décor and the bustling energy of the 68-seat café, complete with a semi-private meeting room, create an exciting and dynamic work environment. If you thrive in high-energy settings and love connecting with a diverse clientele, this is the perfect place for you to grow and excel in your career.
Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Describe menu items to customers or suggest products that might appeal to them.
Prioritize and time manage when there are many guests in store.
Follow all procedures for the cash register and ring every transaction up as it occurs.
Clean and sanitize work areas or equipment.
Work well under pressure with a positive “team” attitude.
Take the initiative to “Make it Right” whenever necessary and read guests needs.
Effectively multitask (ring drinks, listen to guests, fill items, answer phones, etc.).
Create merchandise displays that are up-to-date and attractive to guests.
Recognize our loyal guests, or “regulars”, by their names and preferred drinks.
Receive and ticket all incoming merchandise.
Effectively communicate with fellow associates.
Complete daily opening/closing/check-out checklists.
Ability to self-start and create projects during slow times.
Able to stand for long periods of time, up to 8 hours or more.
Able to stoop and bend.
Able to lift up to 40 pounds from time to time.
Able to safely work with potentially dangerous chemicals and equipment.
Able to comply with safety and health code standards.
Able to handle responsibilities that require repetitive motion tasks.
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% Discount on GHG outlets
Shift meal provided per day
Discounted hotel rates at Radisson Hotel Group branded properties worldwide
Parental Leave Program (Full-Time Option)
401K with 100% match up to 3% (Full-Time option)
Medical/Dental/Vision (Full-Time option)
We are one of the Nation's 101 Best and Brightest Companies to work for!
You’ll have the opportunity to work with a fun, high-energy, and passionate team.
You will grow your skills and experience in an environment that fosters creativity and development.

From hotel lodging and events to dining, retail, and entertainment, Greenleaf Hospitality Group offers an unmatched choice in world class hospitality. The locally owned Kalamazoo company owns and operates three locations: Radisson Plaza Hotel & Suites, Wings Event Center, and Wings West. Additionally, the following outlets located within the three locations are owned and operated by Greenleaf Hospitality Group: Kalamazoo Wings Hockey Club, Blush Salon + Spa, Old Burdick’s, Rio: Regionally Inspired Offerings, The Wedding Studio, Kalamazoo Athletic Club, The Morning Dish, Brick and Brine, and Starbucks.