Job Description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

0.01

Work Shift:

All Work Shifts (United States of America)

Primary Function/General Purpose of Position
Works independently with general supervision to create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products. Performs a variety of duties related to sanitation and cash register duties.

Essential Job Functions

• Welcomes and connects with every customer to provide excellent customer service in the selection and purchase of specialty beverages, coffee, sales and merchandise.

• Prepares a variety of customer beverage orders to Starbucks standards.

• Presents oneself professionally and demonstrates clear communication with all customer and associate interactions.

• Maintains sanitary condition of equipment and work areas, performing cleaning tasks in accordance with assigned duties.

• Performs equipment maintenance in accordance with preventative maintenance checklist.

• Maintains quality store operations by following standards for merchandising, stocking, rotating, and storing all products.

• Works as a team player and maintains customers’ rights (confidentiality, privacy, safety, security, and decision making)

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School Diploma or at least 16 years old and completion of 10th grade.

Skills

• Customer service skills

• Soft/Interpersonal Skills:

• Attention to detail

• Teamwork

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Food and Nutrition - St. Rita's - Coffee Shop

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com